Deputy Manager - Value Acceleration

• Will be responsible on building opportunities pipeline for the Specialty Ingredients with our customers, and conversion into a sustainable business win.
• Ensure relationship management with customers across functions at Senior Levels, with more focus to build network across R&D / Formulators team at customers end.
• Connect, build network and drive strategic initiatives in product co-creations with Global Development Centres of Key Accounts
• Identify, collect, analyze, and disseminate market intelligence on the new products to the strategic marketing and product management team
• Feed the innovation funnel with new ideas or need gaps faced by customers to build new products for the region
• Liaise with the Regional Sales & Application teams to drive the projects with customers -proactively support solving customer challenges and requirements.
• Manage and maintain sales opportunities, leads, visit reports, and technical & formulation requests on the CRM tool, salesforce.
• Provide support to customers on product applications, process optimization, and troubleshooting challenges related to the adoption of new products by the customer
• Interact cross-functionally with Application & Technical Services team, Strategic Marketing team, Sales, Product Management team to achieve the customer support and market creation objectives.
• Provide training and know-how of concepts and formulations to customers and Channel Partners teams.
• Closely working with Channel partners in distribution driven market segments setting their targets, defining go-to-market strategy, joint customer interactions, marketing initiatives, etc.
• Drive the Marketing initiatives for the region with support from the Marketing team
• Represent Galaxy at various Industry forums to build corporate brand, build industry network and drive strategic imperatives

• Technical Understanding (Chemicals / HPC Formulations)
• Exhibiting high degree of ownership
• Growth mindset
• Analytical & Problem Solving
• Project Management
• Communication Oral & Written
• Planning & Organizing
• Strategic Thinking

• Experience in the Home and Personal Care industry
• Technical understanding of the ingredients / Formulations in Personal care space
• Relevant experience in Techno-Commercial or Specialty Ingredients Business Development / Sales role
• Total Experience of 6 - 12 years

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