Deputy Manager - Transaction Monitoring -Fraud Analyst

Role: Deputy Manager Transaction Monitoring Fraud Analyst

Location: Mumbai

Department: FRM Cell Risk Management Department

Reporting To: Manager / Head FRM

Job Summary:

The Deputy Manager Transaction Monitoring will be responsible for monitoring and analysing transactions across various banking and digital payment channels to identify potentially fraudulent or suspicious activities. The role involves alert investigation, transaction analysis, identification of fraud patterns, review of customer/account behaviour and timely escalation of identified risks. The individual should possess strong analytical and investigative skills, along with good knowledge of banking products, digital transactions and fraud risk management.

Transaction Monitoring & Investigation:

Monitor and analyse transaction monitoring alerts generated through various rules and scenarios.

Investigate unusual or suspicious transaction patterns and assess the associated fraud risk.

Analyse customer/account transaction behaviour and identify indicators of mule accounts and fraudulent activity.

Conduct detailed investigation of alerts and ensure timely closure or escalation based on findings.

Coordinate with branches and relevant departments for additional information/EDD wherever required.

Identify emerging fraud trends and typologies and communicate the same to the concerned stakeholders.

Rule/Scenario Review:

Assist in review and analysis of existing transaction monitoring rules and scenarios.

Suggest enhancements to existing rules based on observed fraud patterns and transaction behaviour.

Support testing and validation of new/modified transaction monitoring scenarios.

Reporting & Documentation:

Prepare MIS and periodic reports relating to transaction monitoring and fraud alerts.

Maintain proper records of alerts, investigations, escalations and actions taken.

Assist in preparation of reports/inputs required for senior management, committees, RBI/NPCI and audit requirements.

Qualifications:

Bachelor's degree in Finance, Accounting, Business Administration or a related field.

3–5 years of relevant experience in Transaction Monitoring/Fraud Risk Management, preferably in the banking/financial services industry.

Good understanding of digital banking and payment channels such as UPI, Debit Card, Internet Banking, Mobile Banking, AEPS, etc.

Strong analytical and problem-solving skills.

Experience with EFRM/Transaction Monitoring tools such as Clari5, Falcon or similar platforms will be preferred.

Skills:

Transaction Monitoring

Fraud Investigation

Data Analytics

Fraud Risk Management

Risk Assessment

Digital Banking & Payment Channels

Analytical Skills

Communication

Banking Operations & Products

Desired Attributes:

Strong analytical and investigative approach.

Excellent attention to detail.

Strong ethical principles and integrity.

Ability to work independently as well as part of a team.

Ability to manage multiple priorities and meet deadlines.

Good written and verbal communication skills.