Deputy Manager - Tax Technology (Direct Tax)

As part of our Tax Technology Team, you will focus on the automation and digital transformation of processes and compliances related to Direct Tax. The role will involve working closely with Tax Technical teams, Business Analysts, developers, internal stakeholders, and clients to deliver technology-enabled solutions that improve efficiency, accuracy, and compliance.

You will also be responsible for building and nurturing strong working relationships with teams and clients, with a focus on delivering high-quality solutions and exceeding client expectations.

Key Responsibilities:

• Develop in-depth knowledge of tax technology tools, Deloitte systems, standard processes, user manuals, internal workflows, and system access, ensuring timely resolution of tasks and queries raised by various teams.
• Support the enhancement of existing tax technology tools and development of new solutions through automation.
• Understand functional requirements and enhancements and prepare Business Requirement Documents (BRDs) and Functional Specification Documents (FSDs).
• Collaborate with Business Analysts, Tax Technical teams, developers, and other stakeholders to translate tax requirements into effective technology solutions.
• Prepare test scenarios and test data and perform User Acceptance Testing (UAT) for tax technology applications.
• Oversee testing activities conducted by team members, coordinate with developers for issue resolution, and ensure timely completion of testing activities.
• Identify, document, and report system bugs, errors, and defects, and track them through resolution within agreed timelines.
• Review test plans, test cases, and testing documentation to ensure completeness, accuracy, quality, and adherence to project timelines and standards.
• Provide timely updates to senior team members on project status, development progress, testing, and key issues.
• Review time and cost trackers on a real-time basis, monitor project tickets, and support effective team utilisation and project management.
• Coordinate with internal stakeholders and enabling areas to support project requirements and day-to-day operational needs.
• Identify opportunities for automation, process improvement, and digital transformation across Direct Tax processes.
• Proactively suggest innovative ideas to enhance tax technology tools and improve the efficiency and effectiveness of Direct Tax processes.
• Support team members through knowledge sharing, guidance, and collaboration to ensure consistent and high-quality delivery.

Desired Qualifications & Skills"

• 3+ years of relevant experience with a CA, MBA, or Finance-related qualification.
• Prior hands-on experience in Tax Technology is mandatory.
• Strong technical knowledge of Direct Tax, particularly tax compliances and tax litigation.
• Experience working on Tax Technology, Tax Automation, Tax Transformation, or technology-enabled tax projects.
• Strong techno-functional understanding with the ability to translate tax requirements into technology solutions.
• Working knowledge of accounting/ERP systems such as SAP, Oracle, or similar platforms.
• Experience or certification in Advanced Excel, Python, RPA, AI/ML, Gen AI, or Agentic AI will be an added advantage.
• Strong inclination towards technology, automation, digital solutions, and process transformation.
• Strong analytical and problem-solving skills with conceptual clarity.
• Leadership and team management capabilities.
• Excellent communication, presentation, and stakeholder management skills.
• Persistent, proactive, and persuasive approach to stakeholder management.

Key Requirement

Tax Technology experience is mandatory. Candidates with only Direct Tax experience and no prior Tax Technology / Tax Automation experience will not be considered.