Deputy Manager - Sales Training

Role : Sales Trainer

Designation : Deputy Manager

Function : L&D

Role Objective:

To design, develop, and deliver comprehensive training programs for both new and experienced pharmaceutical sales representatives. The role is crucial for equipping the sales team with in-depth product knowledge and advanced selling skills to drive business growth.

Job Requirements:

• Educational Background: Life Science Graduate (B.Sc. / B.Pharm / Allied Sciences).

• Experience: Minimum 5 years of dedicated experience in Pharma Sales (Desirable - Minimum 1 year training experience)
• Technical Expertise:
• Solid domain knowledge of pharmaceutical products, medical concepts and selling skills

• Core Skills:
• Good communication skills
• Good presentation, facilitation and management skills.
• Strong analytical skills.
• Stakeholder management and coordination capabilities.
• New Age learning content creation and curation capabilities (Should be comfortable using AI tools like Gemini, etc.)

Key Responsibilities:

• Training Needs Identification (TNI):
• Provide strategic and tactical inputs towards the identification of training methodologies.
• Conduct Training Needs Identification (TNI) exercises as per business requirements.
• Assist actively in data collection processes required for TNI.
• Content Development:
• Thoroughly understand assigned training topics to create impactful content.
• Research specific topic areas, prepare comprehensive manuscripts, and obtain necessary certifications.
• Regularly update and refresh existing training modules on a need basis.
• Finalize manuscripts post team leader review and incorporate feedback.
• Convert finalized manuscripts into engaging content formats, including slides, videos, and modules.
• Incorporate iterative changes into the content and secure final approval before deployment.
• Training Preparation & Execution:
• Prepare high-quality training materials and liaise with vendors for their procurement and preparation.
• Prepare for and execute training sessions strictly adhering to the defined agenda.
• Collect session-related feedback from participants to determine overall trainer effectiveness.
• Evaluate participants and provide detailed feedback/developmental reports for each individual.
• Ensure participant feedback forms (measuring trainer effectiveness) are duly filled out post-session completion.
• Post-Training Analysis & Evaluation:
• Share detailed participant feedback reports with respective Business Unit (BU) Heads and Line Managers.
• Collect and analyze post-training feedback from the immediate supervisors of the participants.
• Collate and evaluate overall training data to measure and enhance trainer effectiveness.
• Revisit initial baselines/data points studied during the TNI phase to track on-the-ground changes and improvements, ensuring training effectiveness.
  

Stakeholder Interaction:

Type of Interaction: Internal

• Interaction with: BU Heads, Line Managers, Team Leaders, and Sales Representatives.
• Nature of Interaction: Collaborating on training needs, presenting manuscripts for review, sharing
• participant developmental reports, and gathering manager feedback on sales force performance.

Type of Interaction: External

• Interaction with: External Vendors and Training Solution Providers.
• Nature of Interaction: Liaising for the preparation, customization, and procurement of training materials and modules.