DEPUTY MANAGER - SALES AND MARKETING

Key Responsibilities

Sales & Business Development

• Develop and maintain strong relationships with OEM and Tier-1 customers.
• Identify new business opportunities in automotive and industrial sectors.
• Achieve annual sales and revenue targets.
• Coordinate with customers for RFQs, quotations, pricing, and negotiations.
• Support new product development and business acquisition activities.

Customer Management

• Act as the key interface between customer and internal teams.
• Monitor customer schedules, forecasts, and order execution.
• Handle customer complaints and ensure timely resolution.
• Conduct regular customer visits and business reviews.

Marketing & Strategy

• Analyze market trends, competitor activities, and customer requirements.
• Prepare sales forecasts, MIS reports, and business presentations.
• Support strategic planning for new market penetration.
• Participate in exhibitions, customer meetings, and technical discussions.

Coordination & Operations

• Coordinate with PPC, production, quality, finance, logistics, and stores teams.
• Ensure timely delivery and smooth execution of customer requirements.
• Monitor payment collections and overdue status.
• Track tooling costs, project timelines, and launch activities.

Reporting & Documentation

• Maintain RFQ tracker and customer database.
• Prepare monthly sales reports and dashboards.
• Support management reviews with business performance data.

Required Skills

• Strong negotiation and communication skills
• Customer relationship management
• Knowledge of automotive OEM business
• Commercial and costing knowledge
• SAP / ERP knowledge preferred
• Presentation and MIS reporting skills
• Cross-functional coordination ability

Preferred Qualification

• BE / B.Tech in Mechanical / Automobile / Industrial Engineering

Experience Required

• Typically 8–12 years in automotive sales, marketing, or business development.
• Experience handling OEM customers preferred.

Key Performance Indicators (KPIs)

• Sales growth
• New business acquisition
• Customer satisfaction
• RFQ conversion ratio
• On-time delivery coordination
• Collection efficiency
• Profitability improvement