Deputy Manager Plant Quality
Bloom Engineering · Hosur · onsite · Posted 57d ago
Undisclosed6–9 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Job Description
- Key missions of the position:
- Ensure adherence to product, process, and customer quality requirements
- Drive resolution of internal and customer quality issues through structured RCA
- Strengthen process quality systems (PFMEA, Control Plan, WI adherence)
- Ensure smooth execution of inspection, testing, and PDI processes
- Support improvement of manufacturing quality and reduction of defects
Measurement
Q: Process quality, customer complaints, and product conformity
C: Rework, rejection, and non-quality cost
D: Issue resolution time, production flow, and complaint closure
C: Rework, rejection, and non-quality cost
D: Issue resolution time, production flow, and complaint closure
- Internal defect rate and rework levels
- Customer complaints and closure effectiveness
- PDI clearance and first-time-right performance
- Audit compliance (process, product, and system audits)
- RCA effectiveness and recurrence reduction
- Quality wall clearance adherence
- Main responsibilities:
Manufacturing Quality Control Process Discipline
- Ensure adherence to design standards, PFMEA, control plans, and work instructions across production
- Supervise quality execution at shop-floor level including assembly, testing, and inspection activities
- Ensure process discipline and compliance in daily manufacturing operations
- Support implementation of ECO / DRC changes and process updates
Customer Quality Issue Management
- Coordinate resolution of customer complaints through structured QRQC and RCA methods
- Act as interface for customer quality concerns and ensure timely escalation and closure
- Support field failure analysis and preparation of reports (8D / PDCA / FAR)
- Monitor and track field issues (0 km, warranty returns) and ensure closure
Non-Conformance Corrective Actions
- Ensure identification, containment, and disposition of internal quality issues
- Drive structured problem-solving and corrective action implementation
- Track recurring issues and support preventive action implementation
- Ensure closure of quality issues within defined timelines
Inspection, Testing Validation
- Ensure preparation and execution of inspection and testing plans for production
- Support FAI activities (internal and customer) and track closure of open points
- Validate product compliance before release (PDI and FG clearance)
- Ensure documentation traceability and inspection accuracy
Quality Systems Compliance
- Ensure compliance with WMS, IMS, IRIS, and quality standards across operations
- Support audits (internal, external, customer) and ensure readiness
- Maintain discipline in quality documentation and reporting systems
- Monitor adherence to quality procedures and standards
Cross-Functional Coordination
- Coordinate with Production, SCM, engineering, and customer teams for issue resolution
- Support production continuity by minimizing quality-related disruptions
- Participate in cross-functional reviews and improvement initiatives
- Ensure alignment between quality requirements and operational execution
Performance Monitoring Reporting
- Track quality KPIs and support performance review mechanisms
- Analyze defect trends, complaints, and process issues
- Provide inputs for improvement actions and corrective measures
- Ensure visibility and reporting of quality metrics
Authority Quality Control
- Exercise authority to stop production in case of quality or safety risks
- Ensure non-conforming products are not passed to next stages
- Support decision-making in quality-related escalations
People Management: YES NO
If People Management, how many employees are managed No
Number of people : Nil
Budget Management: YES NO
NO
Required Candidate Profile
Education/Training
- Bachelor s Degree in Mechanical Engineering
Professional Experience
- 6-9 years of experience in manufacturing / process / customer quality
- Experience in handling customer complaints, audits, and process quality
Key Competences (Transversal/Professional)
Competence
Level
Manufacturing / Operation Quality Governance 3
Quality Systems Audits 4
Quality Tools Process Excellence 4
Customer Complaint Escalation Management 3
People / Stakeholders Management 3
Conflict / Crisis Management 3
Languages
- English
- Hindi
Other Specifications
Behavioral Skills
- Demonstrates ownership in managing process and customer quality issues
- Proactive in identifying and resolving process deviations
- Strong coordination and communication across teams and customers
- Maintains disciplined and structured approach to quality execution
- Ability to manage multiple priorities in a dynamic shop-floor environment
- Focus on continuous improvement and operational excellence
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Audit ComplianceControl Planissue managementauditsManufacturing Operations8DIMSCustomer Qualitymanufacturing qualityCustomer ComplaintsBudget ManagementMechanical EngineeringManufacturingcomplianceEscalation Management