Deputy Manager ? Operations
Mahindra Logistic · Kolkata · onsite · Posted 42d ago
Undisclosed4–8 yrsfulltimeSourced from
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About this role
Job Description Deputy Manager, Operations
Role Purpose
Key Responsibilities
Key Competencies
Key Performance Indicators
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Location: Dankuni Bill, Dankuni, Kolkata, West Bengal, India
Site: KOLKT20
Function: Operations
Role: Deputy Manager Operations
Site: KOLKT20
Function: Operations
Role: Deputy Manager Operations
Role Purpose
Lead frontline operations and associates to deliver safe, efficient, high-quality, and customer-focused performance . Drive daily execution against volume, productivity, SLA, and quality targets while building a strong performance and continuous-improvement culture.
Key Responsibilities
- Lead and manage frontline operations and associates.
- Drive daily volume, productivity, SLA, and quality performance.
- Plan manpower, rosters, shifts, and resource utilization.
- Monitor operational metrics and implement timely corrective actions.
- Ensure adherence to Amazon SOPs, safety, quality, and process standards .
- Drive Kaizen, continuous improvement, cost reduction, and productivity initiatives .
- Manage operational escalations, peak-period execution, and business contingencies.
- Partner with HR, RME, IT, Transportation , and other stakeholders to resolve operational issues.
- Coach, develop, and engage team members while building a high-performance culture.
- Conduct regular performance reviews and identify opportunities for process and people improvement.
Key Competencies
People Management | Data Analysis | Problem Solving | Operational Excellence | Stakeholder Management | Continuous Improvement
Key Performance Indicators
- Volume & throughput
- Productivity
- SLA adherence
- Quality / process compliance
- Safety performance
- Manpower utilization
- Cost/productivity improvement
- Associate engagement and performance
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
People managementResource utilizationKaizenProcess complianceCost ReductionProductivity ImprovementTransportationSLAmanpower utilizationStakeholder Managementoperationsdata analysiscompliance
About Mahindra Logistics
Mahindra Logistic
Logistics
3.7k+
employees
2000
26 years old
Mumbai,Maharashtra
India
₹4.4L PA avg
Avg at Mahindra Logistics
About
Mahindra Logistics Limited is one of India's leading third-party logistics (3PL) solutions providers. They provide customised, scalable,and technology-enabled solutions to customers
Industries
LogisticsInternet
Employee ratings
10 reviews
3.7/ 5
Culture
2.3
Career growth
1.7
Work-life
1.8
Employees rate it well for
Skill Development37Overall Company37
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