Deputy Manager / Manager - Business Operations, PPC & MIS - Jaipur

Role: Deputy Manager / Manager Business Operations & MIS

Organization: Golcha Associated Group

Company(On-Roll): Harish Clay's

Business Verticals Covered: Harish Clay's (including its Ramming Mass product line) and the Joint Ventures of Golcha Associated Group

Location: Jaipur Head Office

Reporting To: Vice President Commercial

Grade / Level: Deputy Manager / Manager

Experience: 6 to 10 Years

CTC / Compensation: 8 12 Lakhs per annum

Function: Business Operations / Sales Order Management / Production Planning & Control / MIS & Analytics

Preferred Industry: Mining & Minerals, Industrial / Process Manufacturing, Multi-Business Group Environment

Key Responsibilities

1. Sales Order Cycle Management

• Own end-to-end sales coordination and the complete sales order cycle from order booking/confirmation to processing, scheduling, dispatch coordination and delivery closure across all business verticals.
• Liaise with the sales teams of each business vertical to capture, validate and prioritize customer orders.
• Track order status at every stage, proactively resolve bottlenecks, and ensure adherence to committed delivery timelines.
• Maintain accurate, up-to-date order-to-delivery trackers/records for each business vertical.
• Coordinate with logistics, dispatch and commercial teams to ensure smooth order fulfilment.

2. Production Planning & Control

• Prepare production plans for each business vertical based on confirmed sales orders, inventory position and demand forecasts.
• Coordinate closely with plant/production teams to align production schedules with sales commitments.
• Monitor actual production output against plan, identify gaps and drive corrective action.
• Ensure optimum utilization of production capacity across the businesses under responsibility.
• Track raw material and stock availability relevant to production planning, and flag risks to the concerned teams in advance.

3. End-to-End Business Operations Management

• Own end-to-end operations for the business verticals under responsibility, coordinating across sales, production, logistics, quality and finance functions.
• Standardize and streamline operating processes and SOPs across verticals for consistency and efficiency.
• Identify and drive operational efficiency and cost-optimization initiatives.
• Act as the single operational point of contact for each business vertical.

4. Data Analytics, MIS & Reporting

• Create and maintain business, profit, production and sales MIS reports for each vertical.
• Build and maintain management dashboards presenting key business KPIs.
• Analyze sales, production and profitability data to identify trends, risks and improvement opportunities.
• Work on AI-enabled tools and integrations to automate reporting, analytics and forecasting.
• Ensure timely and accurate circulation of reports and dashboards to management.

5. Business Reviews & Management Presentations

• Prepare presentations for monthly and quarterly business review meetings.
• Consolidate inputs from the respective business verticals into a consistent management reporting format.
• Present key business, operational and financial highlights to senior management as required.

6. Market Analysis

• Conduct market analysis covering competitor benchmarking, industry trends, pricing movement and demand-supply position relevant to each business vertical.
• Translate market insights into actionable inputs for business and sales strategy discussions with the Vice President Commercial.

7. Cross-Functional Coordination

• Act as the operating bridge between the respective business verticals/departments and the Vice President – Commercial.
• Facilitate communication and alignment across sales, production, logistics and finance teams within each vertical.
• Escalate and help resolve inter-departmental issues in coordination with the Vice President – Commercial.

Qualification

• B.Tech / B.E. in Mining Engineering, Mechanical Engineering, Electronics & Communication Engineering, Electronics & Electrical Engineering, Minerals Engineering, Metallurgy, or a related discipline; OR B.Com.
• MBA in Marketing or Operations Management is mandatory, in addition to the above.
• An MBA from a reputed / premier business school or institute will be an added advantage.

Key Skills & Competencies

• Strong understanding of sales order management and the order-to-delivery cycle.
• Production planning & control expertise across multiple business verticals.
• Strong data analytics, MIS and reporting skills, with proficiency in Excel/BI tools and exposure to AI-based analytics/automation tools.
• Ability to build management dashboards and business presentations (PowerPoint, Power BI or similar).
• Strong cross-functional coordination and stakeholder management skills across multiple businesses.
• Market analysis and business acumen.
• Strong communication and presentation skills for senior management business reviews.
• Ability to manage multiple businesses/verticals simultaneously with ownership and execution discipline.

Major KRAs / Performance Measures

1. Timely and accurate execution of the sales order cycle across all business verticals.

2. Adherence of production plans to sales requirements and optimum utilization of production capacity.

3. Timely and accurate creation and circulation of MIS reports, dashboards and business/profit reports.

4. Quality and timeliness of management presentations for monthly/quarterly business reviews.

5. Effectiveness of cross-functional coordination between business verticals and the Vice President – Commercial.

6. Quality and usefulness of market analysis in supporting business decisions.

7. Adoption of AI/analytics-driven tools to improve reporting efficiency and decision support.