Deputy Manager - Learning & Development

Job Description: Deputy Manager People Development(L&D)

Location: Mumbai
Department: Training
Experience: 712 Years
Work Model: Hybrid
Grade: B3/C1
Reporting To: Senior Manager People Development
Role Type: Individual Contributor

Role Overview

We are looking for a dynamic and experienced Deputy Manager – People Development to drive employee learning, capability building, and development initiatives. The role will involve identifying learning needs, designing effective learning interventions, facilitating classroom and virtual training sessions, developing learning content, and evaluating training effectiveness.

The ideal candidate should have strong hands-on experience in Learning & Development (L&D), excellent facilitation and communication skills, and the ability to independently manage end-to-end learning programs aligned with business objectives.

Key Responsibilities

1. Learning Needs Analysis & Strategy

• Identify employee skill gaps and learning needs through stakeholder discussions and learning needs analysis.
• Develop relevant learning interventions aligned with business objectives and capability requirements.
• Recommend suitable learning methodologies based on audience profiles and business needs.

2. Learning Program Management

• Manage end-to-end execution of learning programs, including planning, scheduling, batch formation, coordination, delivery, and closure.
• Develop and maintain quarterly and annual training calendars.
• Independently drive learning initiatives while ensuring timely execution and quality standards.

3. Training Facilitation

• Conduct engaging classroom and virtual training sessions for frontline employees, individual contributors, and managers.
• Apply adult-learning principles and effective facilitation techniques to encourage participation and practical application.
• Adapt training delivery to suit different audiences and learning requirements.

4. Learning Content Development

• Develop and enhance training materials, presentations, facilitator guides, participant manuals, workbooks, activities, and assessments.
• Customize learning content based on business requirements and employee development needs.
• Continuously improve training materials using feedback and learning effectiveness data.

5. Training Effectiveness & Reporting

• Evaluate training effectiveness through assessments, participant feedback, and learning application.
• Prepare post-training reports covering attendance, assessment results, feedback, and learning outcomes.
• Identify improvement areas and recommend actions to enhance learning impact.

6. Stakeholder Management

• Collaborate with business leaders, managers, employees, and HR teams to plan and implement learning initiatives.
• Communicate program updates, requirements, timelines, and outcomes effectively.
• Drive stakeholder engagement and ensure timely completion of learning programs.

7. LMS & Learning Administration

• Maintain accurate learning records, training calendars, attendance, assessments, and feedback.
• Ensure timely updates and documentation in the Learning Management System (LMS).
• Prepare learning reports and maintain compliance with internal processes.

8. Employee Development & Projects

• Support Individual Development Plans (IDPs) and employee capability-building initiatives.
• Identify opportunities for continuous learning beyond formal training programs.
• Manage assigned L&D projects, including planning, execution, tracking, stakeholder coordination, and closure.

Required Qualifications

• Graduate or postgraduate degree in Human Resources, Business Administration, Psychology, or a related discipline.

Required Experience

• 7–12 years of relevant experience in Learning & Development, Training, or People Development.
• Experience in a training/L&D consulting firm, mid-sized organization, or large multinational organization is preferred.
• Strong hands-on experience in training facilitation, learning content development, and end-to-end learning program execution.
• Experience working with stakeholders across different employee levels.

Key Skills

• Learning Needs Analysis (LNA/TNA)
• Classroom and Virtual Training Facilitation
• Learning Content Development and Instructional Design
• Training Program Planning and Execution
• Adult Learning and Facilitation Techniques
• Training Effectiveness Evaluation and Reporting
• Stakeholder Management and Communication
• Learning Management Systems (LMS)
• Individual Development Plans (IDPs)
• Data Analysis, Documentation, and Reporting

Ideal Candidate Profile

The ideal candidate will be a proactive, self-driven L&D professional with strong ownership, excellent communication and presentation skills, and a result-oriented approach. The candidate should be comfortable working independently, managing multiple learning initiatives, collaborating with stakeholders, and continuously improving employee learning experiences.

Interested candidates can share their updated CV on [email removed] or [phone removed]