Deputy Manager - Labour Welfare Officer (LWO)

Role Summary:

The Labour Welfare Officer (LWO) will ensure statutory compliance under the Factories Act and Labour Laws, maintain healthy employee–management relations and implement the welfare and HR initiatives at the Pelhar manufacturing plant. The role involves statutory welfare responsibilities, employee engagement, IR support, training coordination and day-to-day HR operations.

• Company: Naxnova Technologies Private Limited (https://naxnova.com/)
• Job Location: Pelhar Plant, Vasai (Mumbai)
• Position Offered: Deputy / Assistant Manager – Labour Welfare Officer
• Reports To: Manager – HR & Administration
• Department: HR & Administration
• Experience Required: Minimum 5 years in a manufacturing/factory environment
• Salary Budget: Up to ₹15 Lakhs per annum

Mandatory Compliance Requirement:

Preferred candidate is Registered/Certified Labour Welfare Officer under the Factories Act, 1948, certified by the Directorate of Industrial Safety & Health (DISH), Government of Maharashtra or equivalent.

Principal Accountabilities/Key Deliverables:

A. Statutory Welfare & Compliance

• Ensure full compliance with the Factories Act, 1948 and all relevant labour legislation.
• Maintain statutory registers, welfare records, notice boards and information bulletins.
• Liaise with DISH, Labour Office, ESIC, PF, local authorities and government bodies.
• Handle statutory audits, internal/external audits and customer compliance audits.
• Maintain proper records of plant employees, including contract labour, attendance, overtime, leave, etc.
• Prepare and submit daily, weekly, and monthly MIS reports related to welfare, compliance and HR metrics.

B. Employee Welfare & Support

• Advise and assist management in providing welfare amenities (canteen, restrooms, first-aid, drinking water, creche if applicable, transport, etc.).
• Address worker grievances, provide counselling and help workers adjust to working conditions.
• Handle Mediclaim documentation and support employees in claim settlements.
• Conduct floor visits and welfare inspections to ensure proper upkeep of facilities.

C. Industrial Relations & Employee Relations

• Establish contacts and maintain harmonious relations between management and workers.
• Promote transparent communication to ensure productive efficiency and industrial harmony.
• Support HR team in IR matters, disciplinary actions and conflict-resolution processes.

D. HR Operations & Training

• Manage joining formalities, onboarding and induction programmes for new employees.
• Advise management on training needs and maintain training records.
• Assist HR team in evaluation, development and implementation of HR strategies.
• Support and conduct employee engagement initiatives and welfare programs.

E. Liaison & External Coordination

• Develop and maintain positive relationships with government & non-government bodies for smooth functioning of statutory and welfare activities.

Critical Knowledge & Skills Required:

A. Technical Knowledge

• Time Office activities, Attendance & Leave Management
• Statutory Compliance under Factories Act & Labour Laws
• Training & Development processes
• Grievance handling and problem-resolution
• HR policies and cross-departmental workflows

B. Skills & Competencies

• Excellent communication, presentation and interpersonal skills
• Empathy, patience and strong worker-connect abilities
• Strong documentation, reporting and analytical abilities
• Problem-solving mindset and ability to maintain confidentiality
• Proficiency in Marathi, Hindi and English preferred

Qualifications & Experience:

• Any Graduate with a certified Welfare Officer as per the Factories Act, 1948 from the Directorate of Industrial Safety & Health (Maharashtra).
• Any Graduate (additional MBA/MPM/MSW/MLS or equivalent postgraduate qualification in Labour Welfare, IR or HRM will be added advantage)