Deputy Manager, IT Infrastructure & Systems Administration

Key Responsibilities

1. Cloud & Server Infrastructure

• Design and deploy secure, highly available infrastructure on AWS, Azure , and on-prem environments.
• Administer O365 (Exchange Online, SharePoint, Teams) and hybrid AD/Azure AD environments.
• Manage VMware vCenter, ESXi, and VDI solutions (Microsoft/Citrix/VMware).
• Implement disaster recovery (DR), backups , and monitor cloud resources (compute, storage, security).

2. Networking & Security

• Configure/troubleshoot Cisco routers/switches, firewall (Palo Alto), VPNs, and IDS/IPS .
• Enforce network security policies (ACLs, Zero Trust) and ensure compliance with SOX controls .
• Conduct security assessments, vulnerability management , and capacity planning.

3. Operations & Compliance

• Resolve incidents, tasks, and changes via CMDB/ITSM tools (e.g., ServiceNow).
• Document infrastructure architecture, configurations, and SOPs.
• Collaborate with Network, Security, and Application teams to troubleshoot cross-functional issues.

4. Project & Collaboration

• Lead infrastructure projects (e.g., Domain Migration, cloud migrations, VDI upgrades).

Mentor junior engineers and stay updated on emerging tech/security threats