Deputy Manager -IP Services

Roles and Responsibilities

• Manage day-to-day operations of Inpatient Services department, ensuring smooth functioning of all units within the hospital.
  
• Oversee patient care services, including admission, discharge, and transfer processes.
  
• Coordinate with various departments such as Nursing, Medical Records, Housekeeping, and Engineering to ensure seamless service delivery.
  
• Supervise staff performance and provide guidance on clinical practices.
  
• Ensure compliance with hospital policies and procedures while maintaining high standards of quality care.

Experience

• 5 to 8 years of experience in hospital operations or inpatient services, preferably in a multi-specialty hospital.
• Prior experience in team handling and IP operations management is preferred.

Key Skills

• Inpatient Department (IP) Operations Management
• Admission, Transfer & Discharge Management
• Bed Management and Patient Flow
• Patient Relationship and Grievance Management
• Discharge Turnaround Time (TAT) Improvement
• Team Leadership and Staff Management
• Interdepartmental Coordination
• KPI Monitoring and MIS Reporting
• NABH Standards and Quality Compliance
• Problem-Solving and Decision-Making
• Process Improvement and Operational Excellence
• Communication and Stakeholder Management