Deputy Manager - Finance Operations

Role Overview :

We are looking for a highly analytical and process-driven professional to lead our Finance

Operations for Flights and Hotels LOB. This is a highly cross-functional role sitting at the

intersection of Finance, Technology, Business and Product. The candidate will own the end-to-

end transaction lifecycle from booking to settlement across multiple payment gateways,

suppliers (hotels, airlines, GDS/aggregators), for our Flights and Hotels LOB. The ideal

candidate is someone who can scale a reconciliation engine, automate manual processes, close

books on time, and act as the custodian of financial data across the organisation

Key Responsibilities :

● Own end-to-end reconciliation of transactions across payment gateways, banking

partners, suppliers/operators, OTAs, and internal systems.

● Ensure timely reconciliation of refunds, settlements, chargebacks, and payment gateway

costs.

● Identify, investigate, and resolve reconciliation discrepancies in collaboration with cross-

functional teams.

● Ensure unreconciled items are tracked and closed within a given TATand set up a

control mechanism and real time dashboard and MIS on recon health.

● Lead and mentor the reconciliation team, ensuring timely delivery and operational

excellence.

● Act as the primary point of contact for Finance, Product, Engineering, Banking Partners,

and Vendors for reconciliation-related matters.

● Drive closure of pending settlements and escalations with internal and external

stakeholders.

● Own timely and accurate closure of books in line with Ind AS. Drive the FinOps checklist

for month-end and reduce close cycle time year on year without compromising on quality.

● Establish robust financial controls and ensure adherence to internal policies and

compliance requirements.

● Serve as single point of contact for Statutory, Internal, Tax and other audits. Track and

close audit observations with permanent process fixes

● Identify manual, repetitive, and error-prone processes and drive automation

● Identify process improvement opportunities to enhance efficiency, accuracy, and

scalability.

● Support new payment methods, operator integrations, and business initiatives by

designing scalable reconciliation processes.

● Act as the custodian of finance and transactional data. Own key operational MIS

Skills & Qualifications :

● 6-9 years of experience in Reconciliation, Financial Operations.

● CA / CA Inter

● Strong understanding of online transaction processing, payment gateways, settlements,

refunds, and financial controls.

● Advanced MS Excel skills and have experience around automation of recurring

processes.

● Experience with Microsoft Dynamics 365 Business Central,, is an advantage.

● Excellent analytical, stakeholder management, communication, and problem-solving

skills.

● Prior experience in the travel, fintech, e-commerce, or payments industry is preferred.

Additional Information:

Candidates are responsible for safeguarding sensitive company data against unauthorized access, use, or disclosure, and for reporting any suspected security incidents in line with the organization's ISMS (Information Security Management System) policies and procedures.