Deputy Manager F&B
Shalby Hospitals · Gurugram · onsite · Posted 1d ago
Undisclosed12–17 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Qualification & Experience (minimum requirements preferred)
Key areas of responsibility
ExtraContent
- Preferred Education: Hotel Management graduate or Bachelor s degree in any field / It can be avoided if the number of years of work experience is high.
- Preferred Professional experience: Min 12+ Years
Key areas of responsibility
- Meal preparation, presentation, distribution, serving period and sanitation standards HACCP.
- Area presentation, organization, cleanliness, sequence of service and production flow, revenue and cost allocation administration, payroll and training of team.
- Menu presentation and pricing, menu and service style and presentation, menu coordination and balance, in room systems and quality tracking.
- Equipment review and audit, inventory schedule and reports, equipment and area maintenance update and reports, operating equipment inventory and ordering suggestive process, Customer service programs for all segments to better comments-utilization-revenue.
- Liaison with hospital personnel, and vendor base office to ensure the highest operating standards.
- All suggestion, complaints regarding Catering and Services are channelled through him/her with a monthly report and action plan.
- Holds daily Meetings with Cater/Service crew, operations workflow/in room movement and diet requirement, briefs and debriefs all staff on jobs to be done/feedback of work responsibilities and on the job daily training.
- Maintain records and generate reports of all Meals served in room, Cafe and extra catering services provided that contributes to F&B revenue thus justifying cost of sales/operations.
- Authorize and control all Procurements from approved vendors and sanction daily Requisitions as per the approved budget.
- Responsible for getting daily feedback from the In - Patients, Caf guest internal and external
- Responsible for efficient running of Catering of inpatient/Cafe and other operations at the hospital.
- Co-ordinates preparation of Menu on day-to-day basis with the Chef/Sous chef at site.
- Responsible for inventory at the hospital (cost control, breakages, satisfaction of client, sanitation n hygiene at the hospital in co-operation with Hygiene In-charge, welfare of all staff/crew at the hospital, prepare duty roster for all Cater crew. Enforce discipline at his worksite. Provide service to the hospital as per Contract.
- Interact daily with Dietician/Support Service Manager at the hospital with matters related to Catering services.
- Responsible to ensure that an opening and closing operational checklist is followed and audited that covers all cleanliness and service /production task list
- R&M daily walk and weekly work schedule with follow up to ensure best presentation and efficiency of assets
- Daily food tasting and presentation control with auditing reports to ensure brand standards are strictly adhered .
- Weekly and monthly training schedule planning to ensure customer care and service is our brand image. This will include fire, safety, evacuation, infection, waste management and HACCP trainings and certification.
- Caf , in room and kids menu presentation, coordination and production process that includes catering packages, medical seminar packages and additional in room visitors prepaid meal package.
ExtraContent
Sourced from naukri
Skills
Customer ServiceAuditingcateringWaste managementHRSales OperationsPayrollHealthcareoperationsHotel Management
About Shalby Hospitals
Shalby Hospitals
Healthcare
2.6k+
employees
1994
32 years old
Ahmedabad, Gujarat
India
About
Shalby Hospital is India's Best multispeciality hospital in India, providing world-class healthcare services. With a network of 11 hospitals in India, offering treatment across 30 specialties.
Industries
Healthcare
Employee ratings
715 reviews
4.2/ 5
Culture
4.1
Career growth
3.9
Work-life
4.1
Employees rate it well for
Senior Management71Work Environment40Salary35Work Culture35Learning33
Find them on