Deputy Manager - DP Operations

Job Purpose

To generate Bills / Invoices for the services rendered to Clients as per their agreed tariffs. Map fee structure to clients as per agreement and send billing, holding & transaction statements to the clients.

Job Context & Major Challenges

Aditya Birla Money Ltd. (ABML) is primarily a Broking Company, deals in Equity, Commodity & Currency. Workforce of 800 spread across 40 locations with customer base of in excess of 3 lacs. Commodity operations are managed through its 100% subsidiary Aditya Birla Commodities Broking limited. ABML is one of the leading securities trading companies in the country. ABML operates in a fragmented equity broking business and has a daily turnover of close to 3,000 Crores with a market share of 1%. ABM works in a highly regulated environment with a host of regulators like SEBI, RBI, AMFI, FMC, IRDA etc. regulating its day to day operations. In addition to the regulator ABML is also subject to close monitoring and inspection through various agencies like NSE / BSE / NCDX / MCX / NSDL / CDSL etc. ABML also operates in a highly competitive market mainly in fragmented industry with ABML competition from major National Broking houses like ICICI Securities, HDFC Securities, Angel Broking, MOFSL etc. and a range of local Broking outfits.

Job Context

• To generate Bills / Invoices for the services rendered to Clients as per their agreed tariffs
• Mapping of fee structure to clients as per client agreement
• Sending billing, Holding & Transaction statement
  
  

Major Challenges

• Inaccuracies in billing will lead to revenue loss for the organisation
  
  

The Critical Skill Sets That This Profile Requires Are

Client relationship Management, Communication & presentation skills, Business building skills, industry network & high customer service orientation.

Product Knowledge & Analytical Skills, understanding of other product offerings of ABC & Cross Selling Skills and Team Building Skills.lopers for managing change during the UAT and post implementation phase. Impact Analysis of the Change Requests on the system and follow up on bugs. It also includes Version up gradation and Product enhancement as and when required.

Product Support: Product support involves a series of activities which includes Providing Technical and Functional assistance to Internet clients throughout the trading hours and having a dedicated customer care desk for handling all types issues/queries.

Job Challenges

Key Result Areas

KRA (Accountabilities) (Max 1325 Characters)Supporting Actions (Max 1325 Characters)

KRA1 Billing

• Generation of bills for the transactions executed by the clients.
  
  

KRA2 Debit Collections

• Maintaining collections received from clients against their bill.
  
  

KRA3 Compliance adherence

• Compliance adherence – Internal / Concurrent Auditors and Depositories Annual Inspections
• To ensure entire DP operations are carried out within the compliance with various regulatory bodies like SEBI, NSDL and CDSL.
  
  

KRA4 Automation

• Reduce manual intervention and systemize the billing process.