Deputy Manager - Debt Management Services - Rural

This position is open with Bajaj Finance ltd. Culture Anchor: Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organizations policiesAct with Integrity

• Prefer Candidates with retail Debt Management Services experience.
• To achieve Debt Management Services targets assigned to the territory by meeting Debt Management Services target for the states or region assigned.
• Meeting the Target on Cost of Debt Management Services.
• Ensuring meeting PI Targets within cost limit specified.
• Ensuring legal guidelines are compiled for entire Debt Management Services structure in letter and sprits.
• Ensure that the Debt Management Services agencies and executives adhere to the legal guidelines provided by the law in force.
• Ensure adherence to the Code of Conduct.
• Continuously monitoring Debt Management Services agencies and Debt Management Services executives to identify fraudulent practices and ensure that no loss is incurred due to such activities.
• Keeping the write off per cent within risk pricing.
• Handle customer issues escalations.
• Feedback on credit policy based on market conditions.
• Approve waivers on PI as per delegation matrix.
• Ensuring documented feedback and action taken on all cases in soft buckets.
• Ensuring adequate Feet on Street availability area-wise / bucket-wise / segment-wise.
• Manage and put support mechanism for legal / police issues.
• Ensuring audit queries are complied with.

• People Management skills.
• Demonstrated success achievement orientation.
• Excellent communication skills.
• Negotiation Skills
• Strong bias for action driving results in a high performance environment.
• Demonstrated ability to lead from the front.
• Excellent relationship skills.
• Affirmative in nature, Strong Leadership Skills, Clarity of thought and perseverance.
• Exceptionally high motivational levels and needs to be a self starter.
• Working knowledge of computers.