Deputy Manager - DDF Wheels

Job Purpose

Duties and Responsibilities

• Responsibility is to achieve AOP targets of Touch free collections for all products and verticals.
• Enhancing revenue from Nil Pos, Penal collection and partner commission
• Driving Seat utilization
• Exploring new digital channels.
• Revenue generation through Penal collection and partner commission

Required Qualifications and Experience

• Graduate/Post-graduate with 2 to 3 years Call Center experience
• Excellent communication and Leadership skills
• Knowledge of Dialer campaign management
• Data analysis
• Channel Strategy
• Coordination with inter department viz. Analytics, IT
• Vendor Management and controlling attrition
• Coordination with channel partners for digital payment
• Monitoring channel partner wise / Agent wise productivity