Deputy Manager - Customer Service
Nippon India Mutual Fund (NIMF) · Mumbai · onsite · Posted 28d ago
Undisclosed1–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Develop and implement effective customer service strategies to enhance customer satisfaction.
- Lead and manage a team of customer service professionals to achieve business objectives.
- Collaborate with cross-functional teams to resolve customer complaints and issues.
- Analyze customer feedback and market trends to identify improvement opportunities.
- Develop and maintain relationships with key stakeholders, including customers, vendors, and partners.
- Ensure compliance with regulatory requirements and industry standards.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Customer Servicecustomer satisfactioncustomer feedbackCustomer ComplaintsMarket Trendsrelationship buildingcomplianceCommunication And Interpersonal Skills