Deputy Manager - Customer Service
Nippon India Mutual Fund (NIMF) · Mumbai · onsite · Posted 29d ago
Undisclosed1–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Develop and implement comprehensive customer service strategies to enhance customer satisfaction.
- Lead and manage a team of customer service professionals to achieve business objectives.
- Collaborate with cross-functional teams to resolve complex customer issues and improve overall customer experience.
- Analyze customer feedback and market trends to identify areas for improvement.
- Develop and maintain relationships with key stakeholders, including customers, vendors, and internal teams.
- Ensure compliance with regulatory requirements and industry standards.
Disclaimer: This job posting and location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Customer ServiceCustomer Experiencecustomer satisfactioncustomer feedbackMarket Trendsrelationship buildingcomplianceCommunication And Interpersonal Skills