Deputy Manager/Assistant Manager - Government Sales - Glass

Job Description:

The purpose of this role is to identify Govt. accounts for growth opportunities, fostering relationships with key Govt clients, architects, influencers, and decision makers, overseeing and managing the entire project life-cycle, and establishing and managing strategic partnerships with internal and external stakeholders to ensure smooth management of accounts and projects.

Key Individual Accountabilities:

Strategic:

- Building strong relationships with Govt departments/PSUs, contractors, architects, PMCs, and construction firms to influence material specifications and promote the adoption of the company's products in building projects, providing technical support and business closure.

Financial:

- Evaluating the firm and project financials, preparing Fenesta pricing strategy, and aiding the process of negotiating to ensure best rates with vendors.

Customer/External Orientation:

- Should have a deep understanding of the customer needs and preferences of their target customers.

People Orientation:

- Promoting collaboration and teamwork by creating avenues for open communication, sharing of ideas, and mutual support among team members.

Core Operational Accountabilities:

- Create comprehensive client and project details documents and target approach management strategy, customized to client requirements.

- Securing BOQ's from key accounts.

- Managing mapped architects, contractors, and PMC accounts and generating leads from mapped key accounts.

- Create and update a database of current projects, prospective clients, and current clients.

- Product and quote presentation to clients.

- Conducting key accounts regular meetings and obtaining testimonials.

- Close coordination with sales team for closure.

- Stay updated on market trends and competitor activities in the project sales segment, adapting strategies as necessary.

- Ensuring sales conversion achievement.

- Keep track of all reports of projects and key milestones assigned to project.

- Extensive travelling to develop the business.

Key Interactions:

Internal:

- Cross-Functional Teams: Collaborate with internal teams, including design, engineering, and installation teams, to ensure the successful execution of projects.

- Sales Team: Lead and guide the project sales team, ensuring alignment with project goals and strategies.

- Management: Report project progress, budget management, and performance to senior management, seeking approvals when necessary.

- Finance Department: Coordination with CCC and CPCT team.

- Quality Assurance Team: Work with quality assurance teams to ensure project compliance with quality and safety standards.

External:

- Clients: Engage with clients to understand their project needs, provide project proposals, and address inquiries or concerns, ensuring client satisfaction.

- Contractors and Subcontractors: Collaborate with contractors and subcontractors involved in project execution, coordinating activities and ensuring project progress.

- Brand Approval: Engage with Govt clients and contractors for brand and product approval.

- Generate more leads.

Technical and Behavioral Skills and Knowledge:

- Leadership: Strong leadership skills to guide project sales teams, motivate team members, and drive collective success.

- Problem-Solving: Proficiency in problem-solving to address project challenges and client concerns promptly and effectively.

- Client-Centric Approach: A strong focus on customer satisfaction and the ability to build and maintain positive client relationships.

- Negotiation Skills: Proficiency in negotiation to secure favorable terms with clients and subcontractors.

- Sales and Marketing: A comprehensive understanding of sales and marketing strategies and techniques to drive project sales.

- Technical Aptitude: A fundamental technical understanding of uPVC and Aluminum doors and windows, facades, or related building material products.

Key Performance Indicators:

- Project Sales Revenue: Measure the total revenue generated from Govt project sales against set targets, ensuring revenue growth.

- Client Satisfaction: Gather client feedback and assess client satisfaction with project execution, aiming for high levels of customer contentment.

- Market Analysis: Continuously assess market trends and competitor activities, and adapt sales and project strategies as necessary to remain competitive.

- Aid Revenue Generation: Responsible for new business acquisition, upsells, cross-sells, or total sales revenue generated.

- Pipeline Growth: Monitor the growth/conversion of the sales pipeline, including the number of leads, opportunities, and deals at various stages.