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    Job · 17801273

    IBM logo

    Deputy Group Manager-Marketing Operations

    IBM · Bengaluru · onsite · Posted 37d ago

    Undisclosed10–12 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Your role and responsibilities

    Data Quality, Automation & Process Innovation

    o Identify opportunities to improve workflows through:

    Automation

    Standardization

    Tool adoption (e.g., PIM, CommerceIQ, Refibuy, JungleScout, Keepa, Analytic Index)

    o Adapt to scalable processes that enable AI-enabled content generation and optimization

    o Should be data savvy.

    Insights, Reporting & Performance Optimization

    o Analyze performance and identify opportunities to improve traffic, conversion, revenue, and profitability

    o Support Brand Management reporting needs across DSP through proficient use of the Acosta Tech Stack namely CommerceIQ, Microsoft Excel, and Microsoft PowerPoint

    o Provide actionable recommendations backed by data and metrics

    o Should read between the lines

    o Look at the data holistically than isolated data

    o Drive powerful actionable insights

    AMC Reporting

    o Solid understanding of AMC reporting clean environment

    o Perform deep analysis using AMC and provide strategic direction to the clients

    o Partnering with product team to setup AMC dashboards

    Team Leadership & Enablement

    o Act as a subject matter in DSP and provide technical knowledge to the team

    o May be asked to lead training sessions and contribute to onboarding materials

    o Motivate team members to always provide world class service to the clients

    o Cultivate One team culture by collaborating with the US counterparts

    Cross-Functional & Client Collaboration

    o Partner with Brand Management, Digital Shelf, Operations and Client teams to ensure aligned execution

    o Participate in select client-facing meetings to:

    Support strategy discussions

    Provide updates on ongoing priorities

    Communicate effectively across internal and external stakeholders

    Required education
    Bachelor's Degree
    Preferred education
    Bachelor's Degree
    Required technical and professional expertise

    10+ Years Amazon Experience, or other Ecommerce

    5+ Agency or other related work experience

    Must have hands on experience with Amazon DSP console, AMC reporting and other related tools of DSP

    Bachelors degree in Business, Commerce, Technology or any other related field

    General understanding of eCommerce and retail market channels

    Complete understanding of Amazon platforms (Seller Central/Vendor Central/Brand Registry)

    Exposure to structured data, taxonomy, or AI-driven strategies

    Walmart and other retailer DSP experience is a plus

    Preferred technical and professional experience

    Should act as SME (Subject Matte Expert) to train other team members

    • Strong analytical mindset with ability to translate data into actions
    • High proficiency in Excel (pivot tables, lookups)
    • Understanding of workflow optimization and process improvement
    • Strong problem-solving and root cause analysis skills
    • Excellent communication skills (written and verbal)
    • High attention to detail and accuracy
    • Ability to thrive in a fast-paced, evolving environment
    • Growth mindset with interest in AI, automation, and emerging commerce trends

    Nice to Have

    Experience collaborating with Engineering and platform teams for product improvements.

    Ability to communicate and collaborate closely with Brand Managers

    Experience performing deep-dive analysis on customer accounts and recommend appropriate adjustments.

    Ability to work asynchronously with US team to achieve customer Joint Success Plans

    Data visualization experience is nice to have

    Years of Experience:
    10 - 12

    Sourced from naukri

    Skills

    data qualityAutomationretailContent Generationperformance optimizationdspProcess ImprovementPimBrand ManagementE-commerceOnboardingCommunication SkillsData VisualizationoperationsmarketingMarketing OperationsArtificial Intelligence

    About IBM

    IBM logo

    IBM

    IT Services & Consulting

    130k+

    employees

    1911

    115 years old

    Bangalore / Bengaluru, Karnataka

    India

    About

    IBM has been dedicated to every client's success and to creating innovations that matter for the world.

    Industries

    IT Services & ConsultingFinancial ServicesEmerging Technologies

    Employee ratings

    25,767 reviews

    3.9/ 5

    Culture

    3.9

    Career growth

    3.0

    Work-life

    4.0

    Employees rate it well for

    Work Life Balance4166Salary3460Work Culture2867Learning2246Senior Management1890

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    Deputy Group Manager-Marketing Operations · waiting for your command