Deputy General Manager - Sales & Marketing

Role Overview:

We are looking for an experienced Sales & Marketing professional to drive business growth across EXIM and Domestic Logistics segments.

The role involves customer acquisition, revenue generation, domestic logistics business development, shipping line coordination, key account management and strategic sales planning.

The ideal candidate should have strong experience in logistics sales, commercial negotiations, stakeholder management and team leadership.

Key Responsibilities:

1. Strategic Sales & Business Development:

- Identify and develop business opportunities across EXIM and Domestic Logistics segments.

- Drive customer acquisition through proactive business development initiatives.

- Understand customer requirements and provide customised logistics and supply chain solutions.

- Achieve assigned revenue, volume and profitability targets.

- Develop sales strategies to expand market share and business penetration.

- Strengthen existing customer relationships to maximise repeat business and generate additional revenue.

- Expand the customer base across targeted industries and geographies.

- Ensure timely submission of competitive technical and commercial proposals, quotations and contracts.

- Build strong relationships with internal and external stakeholders.

- Monitor market trends, competitor activities and customer needs to identify growth opportunities.

2. Domestic Sales:

- Develop and grow domestic logistics business, including transportation, warehousing, distribution and related supply chain services.

- Identify opportunities across manufacturing, distribution, retail, e-commerce, FMCG, pharmaceutical, automotive and industrial sectors.

- Generate leads, conduct sales meetings and convert prospects into long-term customers.

- Manage key domestic accounts and ensure high customer satisfaction.

- Drive cross-selling and upselling of logistics and value-added services.

- Track customer performance and business potential to maximise revenue.

- Coordinate with operations teams to ensure service excellence and customer retention.

3. Shipping Line Coordination & Relationship Management:

- Coordinate with shipping lines on a daily basis to generate empty containers and achieve assigned monthly targets.

- Facilitate the opening of Bill of Lading (B/L) points for shipping lines at company facilities.

- Ensure timely collection of payments and outstanding dues from shipping lines.

- Resolve disputes and operational issues with carriers proactively.

- Develop and maintain strong relationships with shipping lines and carriers.

- Collaborate with carriers to improve operational efficiency and service offerings.

4. Operational Responsibilities:

- Collaborate with cross-functional teams to support business growth and service development.

- Maintain customer and stakeholder relationships through regular visits and timely query resolution.

- Contribute to annual sales planning, budgeting and business strategy formulation.

- Conduct market research to identify emerging opportunities and customer requirements.

- Maintain accurate sales pipelines, forecasts and CRM records.

- Ensure compliance with company policies, commercial guidelines and operational procedures.

5. People Management:

- Train, mentor and coach team members to enhance performance and productivity.

- Foster collaboration and teamwork to achieve organisational objectives.

- Support talent development and succession planning initiatives.

- Build a high-performance and customer-centric team culture.

Educational Qualifications:

- BE / B. Tech

- ME / M. Tech

- MBA

Required Skills:

- EXIM Sales & Business Development

- Domestic Logistics Sales

- Supply Chain Management

- Shipping Line Coordination

- Customer Acquisition & Key Account Management

- Revenue Generation & Sales Target Management

- Commercial Negotiation & Contract Management

- Transportation & Warehousing Solutions

- Stakeholder Relationship Management

- Sales Forecasting & CRM Management

- Team Leadership & People Management