Deputy Channel Manager

Deputy Channel Manager (DCM)

Key Responsibilities

The role of the Deputy Channel Manager (DCM) will primarily focus on the following 5 key areas:

1. New Lead Generation & Channel Manager Support
• Generate new Business Partner/Franchisee leads and support the Channel Manager in developing the pipeline.
• Coordinate with prospects and assist in converting qualified leads into Business Partners.
• Support the Channel Manager in various business development activities.
2. Business Development for New Franchisees
• Focus on account opening, revenue generation, and TPD product penetration for newly onboarded franchisees.
• Help new franchisees build their initial client base and generate business.
• Track their performance and support them in achieving their business targets.
3. Franchisee Onboarding & Software Training
• Ensure smooth onboarding of every new franchisee.
• Provide training on all required company software, platforms, processes, and tools.
• Complete the required software and process training within 5 days of the franchisee's login/activation.
• Ensure the franchisee is comfortable and operational on all relevant systems.
4. Product Training & Manufacturer Coordination
• Coordinate with manufacturers such as Bajaj, Tata, and other product partners to arrange product training for new franchisees.
• Organize training sessions either online or physically at the franchisee's location, depending on the requirement.
• Ensure franchisees receive adequate product knowledge and are able to effectively promote and sell the products.
5. Reporting & Additional Responsibilities
• Maintain regular reporting of franchisee onboarding, account opening, revenue, product activation, and training activities.
• Complete any additional tasks, assignments, or responsibilities given by the reporting manager/Channel Manager.
• Provide timely updates and reports as required by management.