Deputy Area Manager

Subway India is hiring for Deputy Area Manager (DAM) positions for the Patiala & Dehradun clusters.

Locations: Patiala & Dehradun
Position: Deputy Area Manager

We are looking for:

Candidates with a strong QSR/Restaurant background
Currently handling multiple stores / multi-unit operations
Strong experience in restaurant operations and team management
Proven ability to drive sales, profitability, customer experience & operational excellence
Strong leadership and people-management skills
Willingness to travel across the assigned cluster

If you are an experienced QSR multi-unit operations professional looking for your next leadership opportunity, we would love to connect!

Interested candidates can share their updated CV to [email removed]

Key Responsibilities

1. Operations Management

• Manage and oversee operations of assigned restaurants/stores.
• Ensure compliance with brand SOPs, hygiene, food safety, and audit standards.
• Conduct regular store visits and operational reviews.
• Monitor service quality, speed, cleanliness, and guest experience.
• Ensure smooth execution of promotional campaigns and product launches.

2. Sales & Business Growth

• Drive sales growth and achieve business targets for the region.
• Analyze store performance, identify gaps, and implement action plans.
• Improve average ticket size, footfall conversion, and repeat customer visits.
• Support local store marketing initiatives and community engagement activities.

3. Team Management & People Development

• Recruit, train, and retain store management teams.
• Coach Shift Managers and Store Managers on operational excellence.
• Monitor manpower planning, productivity, and scheduling.
• Drive employee engagement and performance management initiatives.
• Ensure succession planning and internal talent development.

4. Financial Control

• Monitor P&L performance for assigned stores.
• Control food cost, labor cost, and operational expenses.
• Ensure inventory management and minimize wastage.
• Improve profitability through operational efficiencies.

5. Compliance & Audit

• Ensure adherence to statutory compliance, labor laws, and company policies.
• Monitor cash handling, security, and financial integrity.
• Conduct periodic audits and corrective action follow-ups.
• Ensure all stores maintain required licenses and certifications.

6. Stakeholder Management

• Coordinate with franchise partners, vendors, and support functions.
• Work closely with HR, Training, Supply Chain, and Finance teams.
• Build strong relationships with store teams and business stakeholders.

Key Performance Indicators (KPIs)

• Sales Growth %
• Store Profitability
• Customer Satisfaction Scores
• Audit & Compliance Scores
• Employee Retention
• Food Cost & Labor Cost Control
• Mystery Audit Scores
• Training Completion & Team Development