Department Manager - Reliance Digital

Job Description

• To achieve the revenue and gross margin targets for the categories managed
• To optimize the store display stock and back-store inventory to increase the stock turns for the category
• To ensure effective stock and visual merchandising including product label, accurate and updated prices, special/periodic promotional offers, point-of- purchase promotional materials, sales planning.
• Monitor sales figures vis--vis plan/forecast and interpret trends to facilitate inventory planning along with the Sales Manager/Buyer.
• Work closely with buying team to ensure 100% fill rate at store.
• To ensure shrinkage on floor is minimized as per company guideline.
• Increase sales and margins and minimize expenses, including dump and shrinkage
• Conduct market surveillance for category managed in terms of competitors product and model mix, selling prices, promotional offers, visual merchandizing, customer traffic/footfalls and implements the best practices on the floor with the co-operation of Buyers.
• Gather consumer data for feedback
• Sales staff are trained and constantly updated
• Product knowledge, brand differentiation
• Recognize and develop talent
• Mentor sales assistance through training and career planning
• Update category and store associates on latest development in new product/brands and presentation/selling technique
• Healthy Sales and achievement of store KPI's - No of bills / ATV/ SPF/FUPT/Loyalty
• Profitability from stores vide
• Growth in Sales
• Adhering to operations parameters as per SOP in accordance with overall company policy.
• Improving the commercial performance of the showroom by increasing its turnover.
• Maximising profitability through efficient showroom operations.
• Managing Human resources, finance, inventory, customer care, Marketing and administration.
• Ensuring a delightful shopping experience to customers and making the showroom to customers a preferred shopping destination to shop.
• Revenue per Sq Ft and Gross Margin per Sq Ft for the categories managed
• Increase in conversion ratio of respective category
• Increased Average Transaction Value per customer
• Stock Availability in terms of per cent reduction of stock-outs
• Complete adherence to the training calendar for category team leaders and sales associates
• Accuracy and uptime of all forms of Visual merchandizing for categories managed
• Increase of Stock Turns forSkills and Competencies
• Customer focus • Result orientation • Team Building • Routine management • Analytical Skills • Business Acumen • Team Work • Interpersonal Skills • Ownership • Attention to Detail • Operational SOPs • Customer Service • Ability to work under pressure • Communication Skills • Commitment to Excellence • Analytical Thinking • Result Orientation • Ownership mindset