Demonstration Specialist

Responsibilities

• Maximize the sale of Audio/Video products at the store, ensuring optimum customer satisfaction.
• Achieve sales goals relative to store target.
• Evaluating the customers requirement by following the Bose customer engagement standards to provide best solutions.
• Model excellence in theater show presentation/product demonstration to walk-in customers as per predefined script.
• Ensuring store hygiene and presentability / functioning of products on display.
• Coordinating activities at the back office, managing inventory and managing payment reconciliation with bank.
• Responsible for executing post sales activities like payment collection, invoicing, product delivery and installation.
• Managing external vendors like mall management team or SIS partners, logistics and stationary vendors on a daily basis.
• Handling pre/post sales customer escalations and queries.
• Respond to customer emails within 24 hours from receipt as per guidance provided by supervisor. Interaction with cross-functional departments for operational support.
• Requisites: Adaptability contributes to team success; preferably looking for immediate joiners or having max 10 days notice; working shift [1 full day and 2 half day].
• Should have excellent communication skills; Flair for selling; Passion for technology; Must be customer service oriented, patience, adaptability & persuasiveness.
• Must be willing to take initiatives and should possess high energy level, integrity & clarity in thoughts.
• Willing to work on weekends.

Location

Telangana, India

Job Type

Full time

Experience

0-5 years

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