Demonstration Specialist

Demonstration Specialist

Job Type: Full time

Responsibilities

• Maximize the sale of audio/video products at the store, ensuring optimum customer satisfaction.
• Achieve sales goals relative to store target.
• Evaluating the customer's requirement by following the Bose customer engagement standards to provide best solutions.
• Model excellence in theater show presentation/product demonstration to walk-in customers as per predefined script.
• Ensuring store hygiene and presentability /functioning of products on display.
• Coordinating activities at the back office, managing inventory and managing payment reconciliation with bank.
• Responsible for executing post sales activities like payment collection, invoicing, product delivery and installation.
• Managing external vendors like mall management team or SIS partners, logistics and stationary vendors on a daily basis.
• Handling pre/post sales customer escalations and queries.
• Respond to customer e-mails within 24 hours from receipt as per guidance provided by supervisor. Interaction with cross-functional departments for operational support.
• Will be willing to work on weekends

Requirements

• Requisites: Adaptability Contributes To Team Success Preferably Looking For Immediate Joiners Or Having Max 10 Days Notice Days Working Shift [1 Full Day And 2 Half Day]
• Should have excellent communication skills Flair for selling Passion for Technology Must be customer service oriented, patience, adaptability persuasiveness.
• Must be willing to take initiatives and should possess high energy level, integrity

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