Delivery Specialist
NTT DATA BUSINESS SOLUTIONS · Bengaluru · onsite · Posted 50d ago
Undisclosed2–5 yrsfulltimeSourced from
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About this role
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Job Summary We are currently seeking a Delivery Specialist to join our team in Bangalore, Karntaka (IN-KA), India (IN).
Mandatory Skill Set - Experience working within the Healthcare Provider domain, with a strong understanding of hospital workflows and operational support.
- Incident & Problem Management: Investigate, troubleshoot, and resolve L2/L3 incidents for COTS healthcare applications, ensuring timely restoration of services and adherence to SLAs; perform root cause analysis for recurring issues.
- Application Monitoring & Maintenance: Proactively monitor application health, interfaces, and batch jobs; perform regular maintenance, patch validation, and upgrades in coordination with vendors and internal teams.
- Change & Release Support: Assess, implement, and validate application changes (configurations, patches, upgrades) through controlled release processes, including impact analysis and rollback planning.
- Stakeholder & Vendor Coordination: Act as a liaison between business users, IT teams, and third-party vendors for issue resolution, enhancements, and escalations, particularly for regulated healthcare workflows.
- Compliance & Documentation: Maintain knowledge articles, runbooks, and audit documentation; ensure adherence to healthcare regulations (e.g., HIPAA), security standards, and data privacy requirements
- Understanding of perioperative workflows from preop to PACU, including preference cards & case documentation
- Ability to support sterile processing workflows: tray assembly, tracking, sterilization life cycle
- Skills maintaining robotic & navigation systems (daVinci, navigation towers, cameras)
- Knowledge of imaging/PACS connectivity for intraoperative video & still capture
- Familiarity with implant & tissue tracking regulations (AATB, FDA, Joint Commission)
- Expertise in OR data analytics (turnover, case duration, utilization)
- Experience working with Surgical Services systems like CensiTrac, iPlan,MEDSURG and other similar applications
Sourced from naukri
Skills
cotsdata privacynavigationcase documentationHospitalapplication monitoringAudit documentationhipaaimpact analysisDavinciClient SuccessImplantAnalyticsBankingData AnalyticsHealthcarecloudmaintenancecomplianceArtificial Intelligence
About NTT DATA Business Solutions
NTT DATA BUSINESS SOLUTIONS
IT Services & Consulting
4k+
employees
1989
37 years old
Hyderabad / Secunderabad, Telangana
India
About
NTT DATA Business Solutions helps clients innovate and transform through expert SAP solutions, advisory, implementation, and managed services.
Industries
IT Services & Consulting
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