Delivery Operations Team Lead

Skill required: Talent Acquisition- end to end - Talent Identification

Designation: Delivery Operations Team Lead

Qualifications:Any Graduation

Years of Experience:7 to 11 years


What would you do Lead a team of recruiters delivering end-to-end hiring for assigned demand. Own daily work allocation, SLA governance, slate quality, and first-level escalations; coach recruiters and unblock stakeholders while managing a small set of critical requisitions where required.Talent Acquisition - End to End involves managing the entire recruitment process from start to finish. This includes identifying job needs, sourcing candidates, conducting interviews, and making job offers. The goal is to efficiently fill positions with the best talent. Responsibilities also include onboarding new hires and ensuring a smooth transition into the company. This role is crucial for building a strong and effective workforce.Assess current and future talent needs, identify mission-critical workforces, understand key workforce skills and competencies, and address talent gaps.
What are we looking for Education:Graduate DegreeTotal
Years of Experience:710 years of recruiting experienceTotal Years of Role Specific Experience:4+ years in full lifecycle recruiting with team/lead responsibilities (US staffing preferred)Must have US staffing experience along with the other mandatory skills.Needs to meet the sourcing criteria within the standard compensation bracket for the role; basic communication skills to be put through for written assessment.Nearer to the target on skill/knowledge required should be put on hold and considered again depending on the available pipeline to meet hiring targets.Team leadership, coaching performance supportSLA governance throughput managementQuality review (sourcing/screening/slate readiness) ATS hygieneStakeholder management escalation handlingUS hiring/staffing exposureRisk identification, prioritization pipeline planning


Roles and Responsibilities: Coordinate hiring requests by aligning requirements, priorities, and progress updates between the team and hiring stakeholders.Allocate requisitions/orders across recruiters based on priority, complexity, and capacity; manage daily throughput.Review sourcing, screening, and candidate quality before submissions; drive improvements in conversion and quality.Track and govern SLAs (time-to-submit, response TATs, interview scheduling readiness); course-correct bottlenecks.Act as first-level escalation point for hiring team/candidate issues; ensure timely closures and clear comms.Coach team on sourcing strategies, screening quality, ATS hygiene, and stakeholder management; onboard new joiners.Own talent-care responsibilities including associate engagement management, assignment oversight, and periodic associate/consultant check-ins once deployed on assignment.Conduct technical screening and assessments for all open roles and positions, as applicable.Work Model Shifts:WFO; comfortable with US shift coverage as business requires.Needs to fit the role requirement but above the standard compensation offered should be referred to delivery/transition lead for decision.
QualificationAny Graduation