Delivery Operations Team Lead

Skill required: Financial Planning Analysis - Financial Planning and Analysis (FPA)

Designation: Delivery Operations Team Lead

Qualifications: BCom

Years of Experience: 7 to 11 years

What would you do
Purpose of the role The Specialist serves as a critical subject matter expert within the FPA function, driving complex financial analysis, investment appraisals, and strategic insights that influence key business decisions. This role is responsible for coordinating budget preparation and forecasting cycles, delivering expert-level variance analysis with actionable commentary, and ensuring quality and compliance with Group FPA standards. Acting as a key liaison between finance and business stakeholders, the Specialist mentors team members, fosters a high-performance culture, and champions process improvements and tool adoptionbridging operational execution with strategic value creation.

What are we looking for
Education Graduate degree in Finance, Economics, Accounting, or a related discipline preferred. MBA/CA/CMA is an advantage but not mandatory.
Skills, Competencies, Experience Required

Commercial and business acumen

Hands-on FPA, Commercial Finance business acumen with exposure in commercial, retail, wholesale, merchandise, CPG or product-driven environments preferred

Strategic financial planning and analysis

Analytical, collaborative and data-driven problem-solving abilities

Advanced financial / scenario modelling and predictive/advanced analytics

Communication, interpersonal and stakeholder management skills

Enterprise mindset and systems thinking

Technology digital fluency

Experience in Product costing and Pricing

Working knowledge of Power BI, expert knowledge will be an added advantage
Tools

Advanced Excel financial modelling, large datasets, pivot analysis, complex lookups

SAP ECC or equivalent ERP report extraction, cost center mapping, GL coding (training provided)

EPM / CPM planning tools TM1, SAP SAC, Anaplan, OneStream or equivalent

Reporting and visualization Power BI, Tableau, Palantir or equivalent BI platforms

Familiarity with Snowflake or data warehouse reporting layer
Team Management Mentor analysts; support capability building and foster high-performance culture.
Actional Insight, Client Facing, Financial Analysis, Financial Management Reporting, Microsoft Excel Data Analysis

Roles and Responsibilities:
FPA Process Delivery

Support the coordination of budget preparation and forecasting cycles, consolidating inputs from the business and reviewing outputs from The Hub.

Deliver variance analysis and provide commentary with actionable insights for senior stakeholders.

Collaborate with The Hub to ensure financial projections are robust and aligned with strategic objectives.

Conduct and review complex financial analysis, modelling, and investment appraisals.

Deliver insights that support business cases, pricing decisions, and strategic initiatives.

Own PL analysis at category and SKU level, tracking gross margin, markdown impact, and shrinkage against plan

Ensure quality of reporting and commentary, adhering to Group FPA standards.

Provide clear financial narratives to support decision-making at leadership levels.

Own the rolling forecast for revenue and gross margin lines within assigned categories

Support annual budgeting and long-range planning inputs for the retail vertical

Support target setting and KPI tracking for the business unit.

Drive continuous performance monitoring, identifying opportunities for improvement.

Provide analytical support on revenue, cost, margin, and working capital drivers.Business Partnering and Collaboration

Serve as a key liaison between FPA team and business stakeholders.

Respond to complex stakeholder queries with expert-level insights and recommendations.

Build strong relationships with Finance Business Partners and cross-functional teams.

Ensure effective communication and alignment on FPA deliverables.Continuous Improvement and Controls

Identify and implement process improvements to enhance FPA efficiency and quality.

Support automation initiatives and drive adoption of best practices.

Ensure compliance with controls, governance, and documentation standards.

Contribute to standardization efforts across FPA processes.Team Leadership and Delivery Governance

Mentor and guide Senior Finance Analysts and Analysts, building capability within the FPA team.

Foster a collaborative and high-performance culture focused on continuous improvement.

Support the Finance Business Partner, FPA Manager, Divisional General Manager in team leadership, planning, and execution of key initiatives

Qualification BCom