Delivery Operations Team Lead

Skill required: Talent HR Practice - HR Analytics
Designation: Delivery Operations Team Lead
Qualifications:Any Graduation
Years of Experience:7 to 11 years

Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Songall powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries.
What would you do The Reporting Analytics Lead is responsible for leading the development, preparation, and delivery of standard and ad-hoc reports within and outside client systems such as Workday. The role requires strong hands-on expertise in advanced Excel-based reporting and automation, combined with leadership and stakeholder management capabilities. The incumbent will drive high-quality MIS reporting, enable data-driven decision-making, support delivery excellence, and ensure accuracy, timeliness, and consistency across reporting outputs.Talent HR Practice involves implementing strategies for recruiting, developing, and retaining employees. This includes managing hiring processes, employee training, and career development programs. The goal is to foster a productive and engaged workforce. Responsibilities also include developing HR policies, managing employee relations, and ensuring compliance with labor laws. This role is crucial for creating a positive and effective work environment.A set of tasks to provide insights about the effectiveness of HR processes, procedures and policies, help make data-driven decisions based on the information collected and help HR to move from operational to tactical or strategic partner.
What are we looking for Mandatory: MIS Reporting, Advanced MS Excel, PowerQuery VBA, Analytical Problem-Solving Skills, Stakeholder Management, Strong Verbal Written Communication, Customer Service Orientation, Operations ManagementPreferred: HR Domain Knowledge, Presentation Skills (PowerPoint)Relevant years in reporting / analytics deliveryBachelors degree (B.A / B.Com / B.Sc / B.Tech or equivalent).
Roles and Responsibilities: "Lead a team of skilled reporting professionals and ensure end-to-end delivery of standard reports from internal and client systemsDevelop and deliver MIS reports using advanced Excel, PowerQuery, and VBA automationGather business and client requirements and translate them into reports and dashboardsAnalyze data to identify trends, variances, and actionable business insightsEnsure accuracy, consistency, and timeliness of all reporting deliverablesDrive automation and process improvement initiatives to reduce manual effortProvide strong stakeholder management with a consultative and service-oriented approachSupport issue resolution through root cause analysis and preventive actionsMaintain reporting documentation, SOPs, and version control standardsCoordinate with internal and external teams to ensure aligned and seamless delivery""Must be open to Australian shift timings:(9 am to 5 pm) Australian time"


Qualification
Any Graduation