Delivery Operations Team Lead

Skill required: Procure to Pay - Accounts Payable Process

Designation: Delivery Operations Team Lead

Qualifications:BCom/Master of Business Administration/B.B.M

Years of Experience:7 to 11 years

What would you do?
You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.
boosting vendor compliance, cutting savings erosion, improving discount capture using preferred suppliers, and in confirming pricing and terms prior to payment. Responsible for accounting of goods and services, through requisitioning, purchasing and receiving. Also look after order sequence of procurement and financial process end to end. The Accounts Payable Processing team focuses on designing, implementing, managing and supporting accounts payable activities by applying the relevant processes, policies and applications. The team is responsible for timely and accurate billing and processing of invoices, managing purchase and non-purchase orders and two-way and three-way matching of invoices.
Make payments using checks, wire, swift, direct debits etc. as part of invoice processing cycle. Additionally, execute manual payments and automated payment runs, run potential duplicate payments reports and take appropriate action and execute payment related controls.

What are we looking for?

Proficiency in analysing AP aging reports, GRIR (Goods Receipt/Invoice Receipt) reconciliations, and vendor statement reconciliations

Ability to identify root causes of invoice exceptions, payment holds, and three-way match failures

Experience with month-end close activities including AP accruals, liability reporting, and balance sheet reconciliation

Comfortable working with large datasets to track KPIs such as invoice processing cycle time, touchless rate, and on-time payment rate

Proactively manage supplier relationships, including onboarding, master data maintenance, and escalation handling

Act as a point of contact for internal business partners on AP process queries, SLA adherence, and audit requirements

Translate complex AP workflows into clear, actionable updates for non-finance stakeholders

Deep understanding of the full AP cycle - PO-based and non-PO invoicing, three-way match, payment runs (ACH, wire, cheque, virtual card), and payment terms management

Experience with duplicate payment controls, early payment discount capture, and escheatment/unclaimed property compliance

Familiarity with e-invoicing standards (EDI, XML, or portal-based), OCR/AI-based invoice capture, and touchless processing
Track record of identifying and implementing process improvements that reduce invoice cycle time, exception rates, or manual effort in AP operations

Experience with AP automation initiatives leveraging RPA or workflow tools (e.g. Power Automate) to streamline invoice routing and approval workflows

Knowledge of vendor portal adoption strategies to drive self-service and reduce AP team workload

Hands-on experience with Oracle ERP, Accelya, Concur, Power Automate/RPA, and service management tools supporting end-to-end Procure-to-Pay and Accounts Payable processes.

Roles and Responsibilities:

In this role you are required to do analysis and solving of moderately complex problems

May create new solutions, leveraging and, where needed, adapting existing methods and procedures

The person would require understanding of the strategic direction set by senior management as it relates to team goals

Primary upward interaction is with direct supervisor

May interact with peers and/or management levels at a client and/or within Accenture

Guidance would be provided when determining methods and procedures on new assignments

Decisions made by you will often impact the team in which they reside

Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture

Please note that this role may require you to work in rotational shifts

Qualification BCom,Master of Business Administration,B.B.M