Delivery Operations Specialist

Skill required: Talent Development- Instruction Design - Learning Delivery Instruction

Designation: Delivery Operations Specialist

Qualifications:Any Graduation

Years of Experience:7 to 11 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song- all powered by the world-s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do?

The Learning and Development Content Team Lead is responsible for leading the design, development and quality assurance of learning content across programs. This role provides content leadership, ensures instructional and editorial excellence and drives consistent delivery of high quality learning assets aligned to business objectives.

The role works closely with instructional designers, media teams, QA and stakeholders to deliver scalable and compliant learning solutions.

Deliver instructional information for an audience based on learning activities approaches to help an organization achieve their learning goals.

What are we looking for?

Primary skill - Learning Delivery Instruction

Bachelors degree in Education, Instructional Design, Learning Sciences, Communications or related field

Certification in Learning and Development or Instructional Design is desirable

Shift Timings

Must be flexible with respect to shift timings


Roles and Responsibilities:

Lead and supervise a team of learning content developers and reviewers

Own end to end content development across digital, virtual and blended learning formats

Ensure learning content meets instructional design, quality, accessibility and branding standards

Review and approve learning assets for accuracy, consistency and learner impact

Partner with stakeholders to translate learning requirements into effective content solutions

Track delivery timelines, risks and dependencies across multiple content workstreams

Drive continuous improvement using learner feedback, quality metrics and content analytics

Coach and mentor team members to build content and learning capability

Knowledge Skills Requirements

Strong understanding of instructional design principles and adult learning methodologies

Experience leading learning content development for enterprise or global audiences

Knowledge of digital learning formats, LMS, LXP environments and content authoring tools

Strong editorial, review and quality governance capabilities

Understanding of accessibility standards and inclusive learning practices applicable in APAC

Stakeholder management and cross functional collaboration skills

Ability to manage multiple priorities in a fast paced delivery environment

Qualification
Any Graduation