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    Job · 19216273

    Accenture logo

    Delivery Operations Specialist

    Accenture · Mumbai · onsite · Posted 27d ago

    Undisclosed7–11 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role



    Skill required:
    Talent Acquisition- end to end - Talent Identification

    Designation:
    Delivery Operations Specialist

    Qualifications:
    Any Graduation

    Years of Experience:
    7 to 11 years
    About Accenture
    Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song- all powered by the world-s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

    What would you do?
  1. The Talent Acquisition Recruitment Professional is responsible for managing and enhancing recruitment services for an assigned client account. The role oversees workforce planning, sourcing, screening, and onboarding activities while ensuring recruitment delivery meets contractual KPIs, SLAs, and operational best practices.
  2. Any Graduate
  3. Shift Timings
  4. Must be flexible with respect to shift timings
  5. This condensed version retains all critical responsibilities, skills, experience requirements, and role expectations while removing repetition and improving readability.
  6. Assess current and future talent needs, identify mission-critical workforces, understand key workforce skills and competencies, and address talent gaps.
  7. Utilize reporting tools to determine root cause performance issues and work directly with operations teams to address issues and provide guidance to stay on course or make corrections
  8. Prioritize work for the team and build talent pipelines for client requiremen

    What are we looking for?
  9. Relevant years of end to end recruitment experience including workforce planning, sourcing, screening, and onboarding
  10. Experience in RPO or managed recruitment services environments
  11. Background in recruitment reporting, KPI management, and operational oversight
  12. Experience leading recruitment and sourcing teams
  13. Strong client management and stakeholder engagement experience
  14. Exposure to recruitment processes within the travel and aviation industry is mandatory
  15. Working knowledge of Workday Recruiting module


    Roles and Responsibilities:
  16. Lead end to end recruitment delivery including workforce planning, sourcing, screening, and onboarding
  17. Drive RPO operations and ensure adherence to recruitment best practices
  18. Manage recruitment dashboards, reporting, HR systems, vendor management, service governance, and continuous improvement initiatives
  19. Monitor SLAs, OLAs, operational metrics, and recruitment performance
  20. Manage client interactions and maintain strong stakeholder relationships
  21. Mentor and lead recruitment teams, addressing performance and operational challenges
  22. Drive process improvement and optimization initiatives
  23. Partner with hiring managers and candidates to ensure a positive hiring experience
  24. Experience managing recruitment across US and Canada geographies is required
  25. Sourcing Leadership
  26. Lead sourcing operations and manage a team of sourcing associates
  27. Utilize multiple sourcing channels to build talent pipelines
  28. Source candidates based on business requirements and job descriptions
  29. Conduct initial screening to assess candidate qualification, interest, and availability
  30. Share shortlisted profiles with hiring managers and interview panels
  31. Gather hiring manager feedback and improve candidate and hiring manager experience
  32. Monitor sourcing team productivity and performance
  33. Ensure recruiters have sufficient candidate pipelines to support hiring demand
  34. Prioritize team workload and support delivery against client requirements
  35. Analyze sourcing and recruitment data to identify and resolve performance issues
  36. Knowledge Skills Requirements
  37. Recruitment service delivery and RPO operations expertise
  38. SLA KPI management and operational governance
  39. Team leadership, mentoring, and performance management
  40. Client relationship management and issue resolution
  41. Recruitment analytics, dashboard reporting, and workforce insights
  42. Process improvement and continuous optimization
  43. Strong understanding of the end to end recruitment

    Qualification
    Any Graduation
  44. Sourced from naukri

    Skills

    service deliveryReporting toolsdelivery operationsHr SystemsBusiness RequirementsDashboardProcess ImprovementAnalyticsTalent AcquisitionSLAcloudOnboardingoperationsclient relationshipperformance managementAviation

    About Accenture

    Accenture logo

    Accenture

    IT Services & Consulting

    350k+

    employees

    1989

    37 years old

    Dublin

    Ireland

    About

    Accenture plc is an Irish-American, professional services company based in Dublin, specializing in information technology services and consulting.

    Industries

    IT Services & ConsultingAnalytics & KPOSoftware ProductManagement Consulting

    Employee ratings

    73,428 reviews

    3.7/ 5

    Culture

    3.7

    Career growth

    2.8

    Work-life

    3.6

    Employees rate it well for

    Work Life Balance8779Work Culture7586Salary7496Learning5602Senior Management4852

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    Delivery Operations Specialist · waiting for your command