Delivery Operations Senior Analyst

Skill required: Network Operations - Service Assurance
Designation: Delivery Operations Senior Analyst
Qualifications:Any Graduation
Years of Experience:5 to 8 years

Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Songall powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries.
What would you do Ensure accurate, fast, first-time-right activation of telecom services from order receipt to service go-live, minimizing fallout and rework.
What are we looking for "Telecom products: MPLS, DIA, SD-WAN, Voice, Wireless Network fundamentals: IP, VLANs, bandwidth, routing concepts Order Management Provisioning systems (Amdocs / Netcracker / ServiceNow) Strong understanding of activation workflows Excel / data analysis (validation reconciliation) KPIs Order cycle time (TAT) Fallout rate First-time-right activation % Rework reduction ServiceNow Order Management Inventory systems exposure Understanding of network configs (read-level) Automation mindset (workflow improvement)"""
Roles and Responsibilities: """Manage end-to-end Order to Activate lifecycle Validate customer orders for technical commercial feasibility Coordinate with Sales, Network, Field Ops, and Vendors Configure services via provisioning systems Track order fallout and drive resolution Ensure billing readiness clean handover to Assurance Maintain activation SLAs and documentation"""


Qualification
Any Graduation