Delivery Operations Associate Manager

Skill required: Procurement Operations - Procurement Management Designation: Delivery Operations Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? • • End to end floor support • • Operations management • • People management, attrition management, people development • • Responsible for performance management • • Adherence to Risk and Compliance as per both client and Accenture requirement • • Service delivery, escalations management, client relationship management

• • Provide process level tactical recommendation for improvement and enhancement • • Contribute towards process Optimization What are we looking for? • Graduate, Post Graduate with a strong knowledge in Procurement function. • 12-15 years of experience in a BPO, Procurement Outsourcing • • Should have had good team managing experience and have worked in a challenging operations environment. • • Should have worked for a multinational organization and have worked with colleagues internationally • • Should have worked for global clients • • Should have worked in a process driven environment • • Good communication and presentation skills • • Senior leadership interaction skills • • Strong relationship management skills Roles and Responsibilities: • • Operational Responsibilities • Client service delivery or execution • • Manage multiple projects, engagement economics, project resources and team utilization • • Lead the delivery or execution of high-quality deliverables and manage service quality, brand and client expectations • Business development: • • Manage clients & accounts and built professional relationships • • Meet business development targets by identifying new opportunities with existing and new clients • • Demonstrate significant industry or solution expertise • People Management • • Be a strong team player • • Build a strong team and be a strong role model, mentor and coach • • Assist in resolving people issues • • Support people development through guidance and feedback • • Take the lead in recruiting activities • • Ensure compliance to the firms standards, processes and policies • • Contribute to the firms initiatives in enhancing market leadership & growth, quality, people agenda and operational excellence

Any Graduation

About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at   www.accenture.com  

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We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.