Delivery Operations Associate Manager

Skill required: Procure to Pay - Accounts Payable Process

Designation: Delivery Operations Associate Manager

Qualifications:BCom/Master of Business Administration/B.B.M

Years of Experience:10 to 14 years

What would you do?
You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.
Procure to Pay is the process of managing the entire purchasing cycle from ordering goods and services to making the final payment. It includes steps like requisitioning, purchasing, receiving, invoicing, and payment processing. The goal is to ensure efficient and accurate procurement and payment activities. This process helps in maintaining good supplier relationships and controlling costs. Effective Procure to Pay systems streamline operations and improve financial management. keyword includes:- ("Invoice Processing", "PO & Non PO","Vendor Payament","Master Data Managemet", "Vendor Management", "Accounts Payable")
Make payments using checks, wire, swift, direct debits etc. as part of invoice processing cycle. Additionally, execute manual payments and automated payment runs, run potential duplicate payments reports and take appropriate action and execute payment related controls.

What are we looking for?
Education: Bcom, Bachelor of Business Management, MBA
Proficiency in analysing AP aging reports, GRIR (Goods Receipt/Invoice Receipt) reconciliations, and vendor statement reconciliations

Ability to identify root causes of invoice exceptions, payment holds, and three-way match failures

Experience with month-end close activities including AP accruals, liability reporting, and balance sheet reconciliation

Comfortable working with large datasets to track KPIs such as invoice processing cycle time, touchless rate, and on-time payment rate

Proactively manage supplier relationships, including onboarding, master data maintenance, and escalation handling

Act as a point of contact for internal business partners on AP process queries, SLA adherence, and audit requirements

Translate complex AP workflows into clear, actionable updates for non-finance stakeholders

Deep understanding of the full AP cycle - PO-based and non-PO invoicing, three-way match, payment runs (ACH, wire, cheque, virtual card), and payment terms management

Experience with duplicate payment controls, early payment discount capture, and escheatment/unclaimed property compliance
Familiarity with e-invoicing standards (EDI, XML, or portal-based), OCR/AI-based invoice capture, and touchless processing

Track record of identifying and implementing process improvements that reduce invoice cycle time, exception rates, or manual effort in AP operations

Experience with AP automation initiatives leveraging RPA or workflow tools (e.g. Power Automate) to streamline invoice routing and approval workflows

Knowledge of vendor portal adoption strategies to drive self-service and reduce AP team workload

Exposure to audit support, SOX controls, and internal control frameworks within an AP function

Ability to work cross-functionally with procurement, finance, treasury, and business units to drive AP process efficiency

Effective communication with vendors and internal stakeholders to resolve invoice disputes and payment queries

Experience partnering with shared services or GBS teams in a matrixed environment

Hands-on experience with Oracle ERP, Accelya, Concur, Power Automate/RPA, and service management tools supporting end-to-end Procure-to-Pay and Accounts Payable processes.

Roles and Responsibilities:

In this role you are required to do analysis and solving of moderately complex problems

Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures

The person requires understanding of the strategic direction set by senior management as it relates to team goals

Primary upward interaction is with direct supervisor or team leads

Generally interacts with peers and/or management levels at a client and/or within Accenture

The person should require minimal guidance when determining methods and procedures on new assignments

Decisions often impact the team in which they reside and occasionally impact other teams

Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture

Please note that this role may require you to work in rotational shifts

Qualification BCom,Master of Business Administration,B.B.M