Delivery Operations Associate Manager

Skill required: Banking Services - Core Banking

Designation: Delivery Operations Associate Manager

Qualifications:Any Graduation

Years of Experience:10 to 14 years
About Accenture
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What would you do?

Lead and manage, through Team Leads and their teams, the day to day delivery of the assigned retail banking operations unit for a leading North American bank. The scope may include customer account lifecycle servicing, deposit account maintenance, legally mandated account actions and banking record fulfilment, and business assurance and quality reviews, as applicable to the unit assigned.

customer account lifecycle servicing, deposit account maintenance, legally mandated account actions and banking record fulfilment, and business assurance and quality reviews

Develop and deliver core banking solutions for the applications that process the essential functions of banks, including account management, interest calculations, cash deposits and withdrawals processing, customer management and product management.

What are we looking for?

Primary skill - Core Banking - P1

Secondary skill - Banking Operations - P5


Roles and Responsibilities:

In this role you are required to do analysis and solving of moderately complex problems.

Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures.

The person requires understanding of the strategic direction set by senior management as it relates to team goals.

Primary upward interaction is with direct supervisor or team leads.

Generally interacts with peers and or management levels at a client and or within Accenture.

The person should require minimal guidance when determining methods and procedures on new assignments.

Decisions often impact the team in which they reside and occasionally impact other teams.

Individual would manage medium-small sized teams and or work efforts (if in an individual contributor role) at a client or within Accenture.

Please note that this role may require you to work in rotational shifts

Qualification
Any Graduation