Delivery Operations Associate Manager

Skill required: Enablement - Category Management Strategy


Designation: Delivery Operations Associate Manager


Qualifications:BE/BMS/Bachelors of Information Technology


Years of Experience:10 to 14 years


Language - Ability:English(International) - Expert

Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries.


What would you do

This is a customer facing role which will interact with all levels of leadership. The qualified candidate must be able to communicate effectively in a professional manner with peers, other team members, and clients

Serve as senior subject matter expert in the deployment and support of GS&PSs global Source to Pay strategy

Partner with global stakeholders to identify suppliers for enablement on the Ariba platform and lead the technical onboarding and training for the targeted suppliers and catalogs

Lead Ariba tool adoption efforts by delivering ongoing end-user training and analyzing non-compliant purchase data to identify new suppliers for enablement

Provide on-going Sourcing and Contracting/ Buying and Invoicing improvements, including the ability to generate and analyze complex adhoc reports from the Ariba platform, guide peer team members on improved use of the Ariba tool and assist in developing the knowledge and skillsets of offshore support resources on GS&PSs sourcing and procurement practices and the Ariba technical design

Demonstrate the ability to operate in a dynamic, cross functional organization and drive transformation efforts across various people, processes and systems

Provide support and time sensitive responses to Senior Leadership as requested

Manage training and change management documentation for Ariba Sourcing Request, Ariba Sourcing Project, Ariba Contract Workspace, Ariba Buying and Invoicing enhancements and deployments

Demonstrate knowledge of cross functional processes and systems that support procurement i.e. SAP Finance and AP modules and SAP financial and supplier master data management which integrate with Ariba

Project manage and drive to completion multiple initiatives, issues and defects in the Ariba space

Generate and analyze complex reporting data from various data sources to identify trends and patterns in the data, highlighting key insights and making process improvement recommendations based on the data

Manage key data and process updates in the Ariba platform


What are we looking for

Analytics IT Partnership

Application Architecture Implementation & Test

SAP Business ByDesign Supply Chain Mgt SCM

Tech Solution Architecture

Ability to perform under pressure

Agility for quick learning

Results orientation

Hands-on experience with trouble-shooting

Delivery Management

A minimum of 8 years Ariba Experience

Must be able to speak to the technology around the tool and have an understanding of Sourcing and Procurement process

Strong analytical and problem solving skills

Demonstrated ability to work independently and in teams to deliver results

Excellent communication, writing, facilitation, collaboration and interpersonal skills.

Develop reporting to track the progress of the initiatives

Excellent experience with MS Office products.

Must be able to function in a fast-paced environment with minimal supervision.

Bachelor s degree in Business, Engineering, Supply Chain or other technical field.

A minimum of 1 to 2 years in analytical position performing business analysis, process improvement activities.


Roles and Responsibilities:

In this role you are required to do analysis and solving of moderately complex problems

Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures

The person requires understanding of the strategic direction set by senior management as it relates to team goals

Primary upward interaction is with direct supervisor or team leads

Generally interacts with peers and/or management levels at a client and/or within Accenture

The person should require minimal guidance when determining methods and procedures on new assignments

Decisions often impact the team in which they reside and occasionally impact other teams

Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture

Please note that this role may require you to work in rotational shifts


Qualification BE,BMS,Bachelors of Information Technology