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    Job · 16850046

    Accenture logo

    Delivery Operations Associate Manager

    Accenture · Bengaluru · onsite · Posted 41d ago

    Undisclosed10–14 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role


    Skill required: Employee Services - Employee and Labor Relations

    Designation: Delivery Operations Associate Manager

    Qualifications: Any Graduation

    Years of Experience: 10 to 14 years

    What would you do
  1. Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs

  2. Employee Services More into query case management

  3. Manage the labor laws.
  4. This encompasses interchanges between an employer and an employee and may include discussions on salary, benefit packages and employee rights.

    What are we looking for
  5. Employee investigations
  6. Grievance handling
  7. Disciplinary process management
  8. HR policy interpretation
  9. Risk assessment and mitigation
  10. Strong written documentation and case articulation
  11. Stakeholder management
  12. Conflict resolution and negotiation
  13. High emotional intelligence and active listening
  14. Ability to handle confidential and sensitive matters independently

    Roles and Responsibilities:
  15. In this role you are required to do analysis and solving of moderately complex problems.
  16. Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures.
  17. The person requires understanding of the strategic direction set by senior management as it relates to team goals.
  18. Primary upward interaction is with direct supervisor or team leads.
  19. Generally interacts with peers and or management levels at a client and or within Accenture.
  20. The person should require minimal guidance when determining methods and procedures on new assignments.
  21. Decisions often impact the team in which they reside and occasionally impact other teams.
  22. Individual would manage medium-small sized teams and or work efforts (if in an individual contributor role) at a client or within Accenture.
  23. Please note that this role may require you to work in rotational shifts

    Qualification Any Graduation

    24. Sourced from naukri

    Skills

    Grievance Handlingdelivery operationscase managementlabor lawsHr PolicyRisk AssessmentStakeholder ManagementoperationsProcess Management

    About Accenture

    Accenture logo

    Accenture

    IT Services & Consulting

    350k+

    employees

    1989

    37 years old

    Dublin

    Ireland

    About

    Accenture plc is an Irish-American, professional services company based in Dublin, specializing in information technology services and consulting.

    Industries

    IT Services & ConsultingAnalytics & KPOSoftware ProductManagement Consulting

    Employee ratings

    73,428 reviews

    3.7/ 5

    Culture

    3.7

    Career growth

    2.8

    Work-life

    3.6

    Employees rate it well for

    Work Life Balance8779Work Culture7586Salary7496Learning5602Senior Management4852

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    Delivery Operations Associate Manager · waiting for your command