Delivery Operations Associate Manager

Skill required: Plan - Supply and Demand Planning

Designation: Delivery Operations Associate Manager

Qualifications: Any Graduation

Years of Experience: 10 to 14 years

What would you do
Accenture is seeking a dynamic and results-oriented Demand Planning Associate Manager to lead and transform global demand planning operations. This role focuses on driving forecast accuracy, enabling data-driven decision-making, and delivering measurable business outcomes through advanced analytics, digital transformation, and strong cross-functional collaboration.
The Associate Manager will work closely with internal and external clients to design, execute, and continuously improve demand planning processes while ensuring alignment with supply chain KPIs, client SLAs, and broader business objectives.

What are we looking for
Team Management Yes (10 to 15 team members: Associate Manager, Team Leads, Sr Analysts Analysts)
Experience Required 8 to 16 years in Demand planning and Forecasting,
Education Bachelors (B.Com/B.Sc/BBA/BE/B.Tech); Masters in supply chain Operations is preferred

Roles and Responsibilities:

Key Responsibilities

1. Global Demand Planning

Exhibit leadership capabilities in engagement with key stakeholders through behaviors and attitudes which are in line with the guiding principles.

Ensure robust statistical forecasting, demand signal integration, and scenario planning

Develop and coach the Team Leaders technical and managerial skills, supporting their career development.

Work with Marketing Functions to develop, train and coach the executive and managers, ensuring that there is a clear succession plan in place.

2. Advanced Forecasting Analytics

Design, deploy, and optimize advanced forecasting models (e.g., ARIMA, exponential smoothing, AI/ML techniques)

Leverage leading planning and analytics platforms such as Kinaxis, SAP IBP, O9 etc

Translate complex analytical outputs into clear, actionable business insights

3. Data Integration Automation

Integrate multiple demand signals including historical sales, POS data, promotions, market intelligence, and external indicators

Automate data pipelines, forecasting workflows, and performance reporting

Develop executive ready dashboards using Power BI, Tableau, and SAP Analytics Cloud

4. Exception Based Planning Performance Management

Design and implement exception based planning frameworks

Proactively identify forecast deviations, demand supply gaps, and risks using root cause analytics

Drive corrective actions to improve forecast accuracy and service performance
5. Transformations Innovation Results

Lead demand planning digital transformation initiatives, including AI/ML based forecasting, digital twins, and near real time analytics

Champion adoption of next generation planning tools and best in class methodologies

6. Master Data Governance

Ensure accuracy, consistency, and completeness of demand relevant master data (product, customer, location)

Govern data across systems such as SAP ECC, SAP S/4HANA, and enterprise data platforms

7. Continuous Improvement

Develop own managerial skills as identified and agreed in personal development plan.

Reduce forecast error, shorten planning cycles, and improve planning maturity

8. Leadership Results:

Develop and coach the Team Leaders technical and managerial skills, supporting their career development.

Work with Marketing Functions to develop, train and coach the executive and managers, ensuring that there is a clear succession plan in place.

Exhibit leadership capabilities in engagement with key stakeholders through behaviours and attitudes which are in line with the guiding principles

Qualification Any Graduation