Delivery Manager

Job Summary


Responsibilities

• Lead cross-functional pods (Developers, QA, BAs, DevOps) through daily stand-ups, sprint reviews, retrospectives, and sprint planning sessions to drive delivery outcomes.
• Stakeholder Communication: Serve as the primary point of contact for client stakeholders - ensuring alignment on expectations, proactive risk communication, and timely resolution of blockers.
• Status Reporting: Own delivery metrics and reporting - including weekly updates on timelines, scope, risks, team velocity, dependencies, and sprint burn-down charts.
• Project Planning Estimation: Define effort estimates, milestones, sprint plans, and resourcing in collaboration with solution architects and product teams.
• Implementation Oversight: Manage product setup tailored to client requirements, overseeing both out-of-the-box configuration and deeper technical enhancements.
• Integration Management: Supervise workflow orchestration and third-party system connectivity using tools like n8n, WSO2, and REST/SOAP APIs.
• Data Migration: Lead planning, execution, and validation of data import processes, ensuring accuracy, security, and compliance.
• Reporting Enablement: Ensure delivery of client-specific reports and dashboards using native or external tools.
• Agile Execution: Apply Scrum best practices using JIRA for backlog grooming, sprint planning, velocity tracking, and delivery optimization.
• Quality Compliance: Oversee QA readiness, release hygiene, and documentation to ensure stable, secure, and compliant deployments.
• Continuous Improvement: Identify bottlenecks, recommend process improvements, and introduce automation for repeatable implementation tasks.

Qualifications

• Experience: 7-14 Years
• Experience: 8+ years
• Strong technical background with hands-on experience in Angular, Node.js, PostgreSQL.
• Experience with cloud platforms: AWS and Azure.
• Familiarity with integration/orchestration tools such as n8n, WSO2, or similar.
• Proven track record in low-code platform implementations across multiple clients or domains.
• Solid understanding of Agile methodologies, especially Scrum, with expertise in using JIRA for delivery tracking.
• Strong communication and stakeholder management skills, including working directly with clients and internal teams.
• Experience with managing delivery across functional areas such as integration, data migration, and reporting.

Preferred Qualifications

• Bachelor's or Master's in Computer Science, Engineering, or related field.
• Certified Scrum Master or equivalent Agile certifications are a plus.
• Prior experience in GovTech, Health Human Services, or similar domains is desirable.

Key Skills

• Angular
• Node.js
• PostgreSQL
• AWS
• Azure
• n8n
• WSO2
• REST APIs
• SOAP APIs

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