Delivery Manager

Key Performance Indicators (KPIs)

• Monthly and quarterly recruitment closures
• Team productivity and target achievement
• Submission-to-interview ratio
• Interview-to-selection ratio
• Offer-to-joining ratio
• Requirement Turnaround Time (TAT)
• Candidate quality and retention
• Client satisfaction and repeat requirements
• Individual recruiter performance

Required Skills Experience

• 5+ years of experience in agency recruitment, staffing, or recruitment consultancy.
• Mandatory experience in team handling and recruitment delivery.
• Strong understanding of the complete recruitment lifecycle.
• Experience handling multiple clients and requirements simultaneously.
• Strong sourcing and candidate evaluation skills.
• Excellent communication and stakeholder management skills.
• Strong target orientation and ability to work under pressure.
• Good analytical and reporting skills.
• Experience with ATS, recruitment portals, CRM, MS Excel, and Google Sheets.

Preferred Candidate Profile

• Experience in a recruitment agency, staffing company, RPO, or talent consultancy.
• Proven track record of achieving or exceeding recruitment targets.
• Ability to effectively manage both people and recruitment delivery.
• Strong client-facing and negotiation skills.
• Hands-on approach toward critical and urgent requirements.
• Ability to build and manage a high-performing recruitment team.

Primary Responsibilities

• Recruitment Delivery: Manage end-to-end recruitment delivery for multiple clients and hiring requirements. Understand client requirements, job descriptions, skill sets, and hiring priorities. Ensure timely submission of qualified candidates for open positions. Monitor the recruitment pipeline from sourcing through interview, offer, and joining. Drive recruitment closures while maintaining quality and turnaround time. Handle high-volume and niche hiring requirements as required.
• Team Management: Lead, mentor, and manage a team of recruiters and recruitment consultants. Allocate requirements based on team members skills, experience, and workload. Set daily, weekly, and monthly recruitment targets. Track individual and team performance against KPIs. Conduct regular performance reviews and provide coaching and feedback. Identify performance gaps and implement corrective action plans. Motivate the team to achieve sourcing, interview, and closure targets.
• Client Management: Coordinate with clients and hiring managers to understand hiring needs and priorities. Maintain strong professional relationships with key clients. Participate in client calls and requirement discussions. Provide regular updates on recruitment progress, pipeline, and closures. Resolve delivery-related issues and ensure client satisfaction. Understand market availability, salary trends, and candidate expectations to support hiring requirements.
• Recruitment Operations: Maintain and review recruitment dashboards and trackers. Monitor key metrics such as submissions, interviews, selections, offers, joining ratios, TAT, and closures. Prepare daily, weekly, and monthly performance reports. Ensure proper usage and regular updating of ATS and recruitment databases. Maintain data accuracy and ensure adherence to recruitment processes.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.