Delivery Manager - Opentext (Technical)

Experience: 15+ Years
Location: Pan India
Age Limit: Below 50 Years

Key Responsibilities:

• Own end-to-end delivery management of OpenText technical projects including implementation, upgrades, migrations, and support.
  
• Lead and manage large, multi-location technical teams across Pan India.
  
• Act as the primary point of contact for customers, ensuring delivery excellence and customer satisfaction.
  
• Provide technical leadership in OpenText Content Server, Archive Center, Documentum, xECM, and integrations with SAP and other enterprise systems.
  
• Manage project planning, execution, risk management, and mitigation strategies.
  
• Ensure adherence to SLAs, KPIs, budgets, and timelines.
  
• Drive governance, review mechanisms, and reporting for senior leadership.
  
• Collaborate with sales and pre-sales teams for technical solutioning and estimations.
  
• Oversee upgrade, migration, and transformation initiatives.
  
• Ensure compliance with security, audit, and organizational standards.
  
• Mentor and develop technical leads and architects within the delivery teams.
  

Required Skills & Qualifications:

• 15+ years of IT experience with strong OpenText Technical background.
  
• Proven experience as a Delivery Manager / Program Manager / Engagement Manager.
  
• Hands-on or strong oversight experience with:
  
• OpenText Content Server
  
• OpenText Archive Center
  
• OpenText xECM
  
• OpenText Documentum (preferred)
  
• Experience in OpenText upgrades, migrations, and integrations (especially with SAP).
  
• Strong understanding of ITIL, Agile, and Waterfall delivery models.
  
• Excellent stakeholder, customer, and vendor management skills.
  
• Experience managing large programs and multi-vendor environments.
  
• Strong financial acumen including budgeting, forecasting, and margin management.
  
• Excellent communication and leadership skills.
  

Key Competencies:

• Strategic thinking and decision-making
  
• Strong people and delivery leadership
  
• Risk and escalation management
  
• Customer-focused mindset
  
• Ability to work across geographies