THIRUVANANTHAPURAM · FULLTIME
Delivery Manager-EUC
UST Global
Thiruvananthapuram · onsite · Posted 40d ago
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Undisclosed9–12 yrsfulltimeThiruvananthapuram
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Section · 01
About this role
14+ years overall, with 8+ years of strong hands-on technical EUC experience
Job Description
- Manage end-to-end EUC / Digital Workplace service delivery with strong technical ownership.
- Strong overall understanding of EUC architecture, with deep expertise in at least 2 core EUC technologies/domains.
- Provide technical leadership across areas such as Intune, SCCM/MECM, AVD, Citrix, Windows, Active Directory, Entra ID, Microsoft 365, Autopilot and Endpoint Security.
- Lead technical teams, manage escalations and ensure adherence to SLA, KPI and service quality targets.
- Drive EUC transformation, automation, modernization and continuous improvement initiatives.
- Manage client stakeholders, vendors and senior technical teams with exceptional communication and presentation skills.
- Conduct service reviews, governance meetings and performance reporting.
- Mentor technical teams and drive technical upskilling and capability development.
Required Skills
- 14+ years of overall IT experience with 8+ years of hands-on EUC technical experience.
- SME/SRE-level technical depth with delivery/service management experience.
- Strong understanding of EUC / Digital Workplace architecture.
- Expertise in 2 or more core EUC skill areas.
- Strong experience in technical delivery, team management and client handling.
- Good understanding of ITIL, SLA/KPI management and ITSM processes. - Exceptional communication, stakeholder management and problem-solving skills.
- Strong experience in EUC transformation, automation and modernization.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Section · 02
Skills
AutomationitsmService ManagementcitrixActive Directoryservice deliveryService qualitysreAutopilotMicrosoft 365EndpointIntuneSCCMEntra Idteam managementSLAMECMArchitectureStakeholder ManagementEndpoint Security
Section · Company
About UST
UST Global
IT Services & Consulting
14.0k+
employees
1999
27 years old
Aliso Viejo, California
US
₹12.9L PA avg
Avg at UST
About
UST helps the world's best organizations succeed through digital transformation, crafting disruptive solutions and strategies bringing our clients vision to life.
Industries
IT Services & ConsultingManufacturing
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