Delivery Manager - BFS Domain

Role: Delivery Manager BFS domain.

Location: Gr. Noida.

Mode: Work from office.

Revenue: $10+ million.

Team size: 100+ FTE.

We are looking for a Delivery Manager at Coforge.

Job Description:

- Have managed large (100+ FTE) Application maintenance and support outsourcing teams with diverse technologies, including data support.

- Deep understanding in ITIL processes and familiarity in six sigma quality standards.

- Proficient in various SLA/KPI models prevalent in the IT service.

- Ability to independently run overall account governance meetings with client.

- Drive creation of related reporting and governance decks.

- Strong communication and interpersonal skills.

- Excellent people skills and the ability to manage large (100+) teams.

- Overall at least 15+ years of IT service/project experience, of which at least 5 years in managing large AMS teams.

- Understand and worked in various AMS contracting models such as T&M, FP, FM, FC, etc.

- Had earlier written or managed varied types of SOW and can manage respective contracting conversations with client delivery leaders and their vendor management teams.

- Had managed and successfully delivered a few small to medium size projects in fixed price or outcome based contracting mode.

- Have collaborated with sourcing and talent acquisition teams to rapidly scale up teams as per client needs.

- This includes taking final interviews and making hiring decisions.