Delivery Business Systems Analyst

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary. To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a

Business System Analyst - Pilot Deployment & Playbook Handoff in

India. This role will deploy pilot solutions developed by the Future Factory team into sites and convert pilot learnings into robust, self-executable playbooks. The role will support site readiness, execution tracking, documentation, and structured handoff to Global Deployment teams for scalable rollout.

What a typical day looks like:

• Coordinate deployment of pilot solutions into selected sites, including readiness checks, stakeholder alignment, execution planning, and deployment tracking.
• Work with solution managers, architects, site teams, deployment teams, support teams, and vendors to understand pilot scope, prerequisites, dependencies, and success criteria.
• Prepare robust, step-by-step playbooks that are clear, self-executable, reusable, and suitable for handoff to Global Deployment teams.
• Document deployment activities, configuration steps, validation checks, issue logs, lessons learned, risks, and site-specific considerations.
• Support training, walkthroughs, deployment dry runs, UAT coordination, go-live readiness, and post-deployment stabilization activities.
• Drive structured handoff to Global Deployment teams with complete documentation, known issues, support contacts, and improvement recommendations.

The experience we’re looking to add to our team:

• Education: Bachelor’s Degree in Information Technology, Engineering, Business Systems, Manufacturing Systems, Industrial Engineering, or a related discipline.
• Experience: 5+ years in business systems analysis, solution deployment, manufacturing IT, application implementation, UAT coordination, or related roles.
• Strong ability to understand business processes, pilot solution behavior, deployment requirements, site dependencies, and operational readiness needs.
• Experience preparing playbooks, SOPs, user guides, deployment checklists, test scripts, issue logs, and handoff documentation.
• Ability to coordinate with site teams, global deployment teams, solution teams, vendors, and support teams across different regions.
• Strong documentation, communication, facilitation, problem-solving, and execution tracking skills.

What you’ll receive for the great work you provide:

• Health Insurance
• PTO CF17 Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).