Delivery and Presales Leader, QE Transformation

Key Responsibilities and Requirements

• Lead large scale QE delivery and presales engagements, owning outcomes across quality, cost, schedule and client satisfaction.
• Drive QE transformation and advisory covering maturity assessments, roadmaps, shift left adoption, test optimisation and AI led modernisation.
• Own the presales lifecycle including RFP and RFI responses, solutioning, estimation, pricing models, orals and solution defence with client leadership.
• Manage multi location delivery operations for teams of 150 plus across onshore, offshore and nearshore models.
• Carry full P and L accountability for revenue, margin, utilisation, forecasting and resource optimisation.
• Bring deep domain expertise in BFSI, Insurance or Healthcare with a strong grasp of regulatory and compliance requirements.
• Build and sustain CXO level client relationships and drive account growth, renewals and mining opportunities.
• Define and govern delivery frameworks, KPIs, SLAs and quality management systems across managed services and testing centre of excellence engagements.
• Partner with practice and technology teams to shape service offerings, accelerators and go to market assets.
• Lead outcome based and managed services constructs including transition, ramp up and steady state governance.
• Drive talent strategy covering hiring, capability building, succession planning and leadership development.
• Act as escalation owner for critical programs, ensuring proactive risk mitigation and continuous improvement.