Delegate Acquisition Associate

Job Summary

We are looking for a Delegate Acquisition Associate who will be responsible for managing

webinars, coordinating with partners and customers, handling registrations, and supporting

lead generation activities. The ideal candidate should have excellent communication skills,

a customer-centric approach, and a willingness to learn.

Key Responsibilities

• Coordinate and manage webinars for global IT brands and partners.

• Communicate with customers and partners via calls and emails.

• Manage webinar registrations, reminders, and follow-ups.

• Support customer engagement and relationship management activities.

• Conduct market research and data research as required.

• Assist the Lead Generation team with appointment setting and follow-ups.

• Maintain records, reports, and activity trackers.

• Coordinate with internal teams to ensure smooth execution of campaigns and events.

Required Skills & Qualifications

• Excellent Communication Skills
• Customer Success
• Webinar Management
• Client Communication

• Inside Sales
• Lead Generation
• Market Research
• Follow-up Skills
• Data Research

Preferred Qualifications

• Any Graduate with good communication skills.
• Experience in Customer Service, Customer Success, Webinar Coordination, Inside Sales, or Lead Generation preferred.

Key Performance Indicators (KPIs)

• Webinar Registration & Attendance Management

• Customer & Partner Communication

• Follow-up and Engagement Activities

• Webinar Coordination and Execution

• Data Research and Database Management

• Lead Generation Support

• Appointment Setting

• CRM & Activity Tracking

• Email Communication

• Customer Satisfaction & Relationship Management