Decor Sales Officer

Job Description for Decor Sales Officer:

The ideal candidate to have experience of working in a Home Decor showroom. The goal will be to ensure the store team is driving Decor category sales and is adhering to operational excellence guidelines to create a delightful experience for customers.

What You'll Do:

• Driving sales through store staff
• Drive store-level GMV and revenue
• Store staff will report to Sales Officer directly. Sales Officer is responsible for productivity of each store staff member.
• Maintain customer-level index
• Meeting customers for conversion
• Drive on-ground demand generation activities
• Dealer servicing
• Maintain Dealer Health Card for all issues and coordinate with relevant stakeholders to resolve the same
• Maintain dealer accounts related to sales and material servicing follow-ups with Sleek, Bath, UPVC, and WT
• Serving role of a single point of contact for the store
• Coordination with all stakeholders as a SPOC for order servicing and issues, if any - Sleek, Bath, UPVC
• Execution of hygiene areas
• Drive store operational excellence
• Focus on effective usage of digital journey leading to customer conversion
• Team training
• Team grooming in coordination with central training team
• Team recruitment

What You'll Need:

• Proven experience as a Senior Salesperson in a Decor showroom
• Ability to manage multiple customers in various stages of sales conversion
• Outstanding negotiation skills
• Excellent organizational and time-management skills
• A team player with leadership abilities